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Top 10 Business Phone Systems

1

RingCentral

Our score: 9.7 User satisfaction: 99%

RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.

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  • Pricing: $19.99
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
2

Axon Virtual PBX

Our score: 9.4 User satisfaction: 95%

A complete and scalable PBX software application that allows call center agents and business professionals to automatically launch outbound dialing and calling campaigns, play professional and on-hold music and messages, make video calls on softphones, intelligently route calls, and access dedicated voicemail inboxes.

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  • Pricing: $139
  • Devices Supported: Windows, Mac, Web-based
  • Pricing Model: Free, One-time payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise
3

Comcast VoIP

Our score: 9.3 User satisfaction: 70%

A scalable, reliable, and cost-effective business phone system and VoIP solution that provides organizations and companies with the capability to manage voice calls and voicemails from their mobile devices, set up a cloud-hosted PBX phone system which offers call routing, call quality monitoring, and automated attendant features; and connect to the Comcast VoIP Network using trunks to ensure business voice continuity.

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  • Pricing: $29.95
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise
4

Jive Voice

Our score: 9.3 User satisfaction: 95%

An enterprise-class, hosted VoIP business system designed to deliver hosted VoIP solutions to business of all sizes through the cloud.

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  • Pricing: $19.95
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
5

JustCall

Our score: 9.2 User satisfaction: 90%

A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.

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  • Pricing: $25
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted
6

Freshdesk Contact Center

Our score: 9.2 User satisfaction: 100%

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.

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  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
7

Cisco Unified Communications Manager

Our score: 9.2 User satisfaction: 92%

A reliable, scalable, and highly interoperable communication and collaboration solution that allows teams in various industries to interact and engage from a unified platform, enhance productivity and mobility, and ensure security and compliance.

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  • Pricing: By quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise, Open API
8

Vonage

Our score: 9.2 User satisfaction: 99%

A business VoIP phone system for small and medium businesses, enterprises, and remote teams/offices; featuring its network optimization and phone system customization functionalities.

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  • Pricing: by quote
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
9

Dialpad

Our score: 9.1 User satisfaction: 95%

Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.

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  • Pricing: $15
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted
10

Aircall

Our score: 9.0 User satisfaction: 100%

A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.

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  • Pricing: $30
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted, On Premise, Open API

Our Score

Our site makes use of our unique SmartScore™ approach to evaluate all the products in the Business Phone Systems category so that we can help you decide on the best possible service. It analyzes the following elements: key features, collaboration elements, custom elements, available integrations, how easy a software is to use and learn, help & support, security, support for smartphones and tablets, media rating. Currently, RingCentral is the leader in this category and is recommended by our experts. After extensive testing it had the best results among its competitors and our experts strongly suggest that you consider it as one of the options for your company.

Our Score
9.7

RingCentral Features

9.4

Axon Virtual PBX Features

9.3

Comcast VoIP Features

9.3

Jive Voice Features

9.2

JustCall Features

9.2

Freshdesk Contact Center Features

9.2

Cisco Unified Communications Manager Features

9.2

Vonage Features

9.1

Dialpad Features

9.0

Aircall Features

User Satisfaction

An overview of total user satisfaction with the solutions in our Business Phone Systems category evaluated with our unique algorythm that finds user reviews, comments and opinions across a wide range of social media sites in order to help you make an educated investment decision.

User Satisfaction

99%

95%

70%

95%

90%

100%

92%

99%

95%

100%

Pricing

Every vendor in the Business Phone Systems category will have a different group of pricing plans for its app and each package will include a unique group of features. Below we list the general pricing for the cheapest plan available for each service. Please note that advanced features may have an extra cost.

Pricing

$19.99

$139

$29.95

$19.95

$25

by quote

By quote

by quote

$15

$30

Devices Supported

A summary of what kind of devices and operating systems are supported by the listed B2B tools in the Business Phone Systems category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Examine what pricing models are offered by the vendors in the Business Phone Systems category to see which one matches your business requirements and budget best. Keep in mind that certain services can provide free or freemium accounts for you to test first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

An overview of what kinds of customers a given B2B service in the Business Phone Systems category is designed for, from small businesses and non-profits to large enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

A summary of what types of software deployement are supported by each B2B vendor in the Business Phone Systems category. Although the majority of modern SaaS services are cloud-hosted there are solutions may offer an on-site deployment model as well.

Deployment

Cloud Hosted

On Premise

Open API

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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