Benefits of Document Management Software: Examples Of Top Solutions Explained

What are the benefits of document management software?

The benefits of document management software include optimized document handling, improved data accessibility, streamlined file searches, and lower document management costs. In addition to these, having such tools around will allow you to get a tighter grasp on the security of your company files while improving collaboration by making data sharing easy.

Do you still store your documents in large filing cabinets or disconnected computers? You may notice it takes you precious minutes to retrieve even a single file. What more if you’re looking for several documents. Doing the manual process is time-consuming and arduous. This also exposes the risk of human error which may lead to lost and damaged files. Hence, businesses automate this process using document management systems.

DMS is the utilization of a software or computer system for archiving, managing and tracking documents. This modern approach to file storage handles digital files and paper-based documents that are image-captured or scanned. It is differentiated from content management systems which are used to create and publish digital content online.

In this article, we’ll explain what is document management software so you’ll understand the system’s purpose and how it can benefit your business. We also compiled some of the leading products in the niche to jumpstart your search if you decide to engage one.

Document management is no easy feat. From drafting and editing to sharing and archiving, the whole process can take up a lot of time and money. According to research, an average office spends $20 to file a single document. Inefficient document filing systems are not only troublesome for businesses but also costly. Misfiled documents can cost roughly $120 to correct while it takes $220 to reproduce a lost document if you consider the labor costs and processing fees associated with them.

With these numbers, it only makes sense for businesses to invest in the best document management systems. These tools will allow you to avoid mishandling documents as well as ensure that your files are safely stored in a digital database. Moreover, having one at your disposal will make it easy to pull documents later on when you or other team members need them.

An example of document management workflow. (Source: Softweb Solutions)

While the demand for paper worldwide fell, actual paper usage in business rose to 126% for the past two decades. This indicates that many still use the traditional and manual process of a physical filing system. Organizations that haven’t adapted to the digital landscape yet are potentially losing out to their competitors. Furthermore, they’re also likely to face an extreme disadvantage in the future as businesses go digital and agile in order to adapt to new dynamic environments.

If you’re asking what is DMS, then you’re on the right track leveraging this business tool. Let’s help you along by explaining its uses and benefits. We even compiled some of the best practices you can apply once you implement your new document management system. This way, you can make the most out of your investment.

document management software

Definition of Document Management Software

First, let’s talk about what is document management. In essence, it is the process of managing documents on how they’re created, shared, organized, and stored for future retrieval. This is critical for many businesses because this is where document security and recovery relies on. These are the two parts of setting up a document management system:

  1. Creation. The first crucial step is creating a plan. Establish rules on how you create various types of documents—whether they’re invoices, emails, balance sheets, sales brochures, and reports, among others—for consistency and easier organization. Decide on how you’ll store documents (which refers to its storage and how they’re organized) so you can determine how to simplify its retrieval. And finally, identify methods on how to keep your files secure.
  2. Implementation. The next step is ensuring proper implementation is followed by everyone in the organization. Keeping everyone on the same track with your rules is crucial, or else, setting up a document management system is ineffective. Consistency is the key to success in managing files. Hence, check your team’s performance and DM plan execution regularly.

While it may sound simple, the steps mentioned are actually challenging to accomplish. A solution that automates, streamlines, and optimizes these manual processes involves transferring into the digital landscape and engaging a software program for handling all your files.

Here are some key features and components of DMS:

  • File version control
  • Audit trail
  • Storage
  • Forms management
  • Encryption
  • PDF converter
  • PDF file editor
  • Advanced search
  • Role-based user permission
  • Content annotations
  • Security and access control
  • MS Office and Outlook integration
Wrike dashboard example

A leading document management tool, Wrike offers a comprehensive dashboard and intuitive features.

Benefits of Document Management Software

Identifying the purpose of document management software is indispensable to know whether it’s right for your business and if it will add value to your operations. It will also help you target the features and tools you specifically need in order to maximize them. We’ll list some of the advantages you can get from a DM system which may solve your organization’s problems and bottlenecks.

Optimizing Handling of Documents

Paper, as it multiplies, becomes burdensome when it turns an office into a storage space. It hits a company’s efficiency and security in the long run. An essential and primary purpose of document management software is to manage your organization’s digital documents efficiently and quickly with minimum operational costs. This helps your team members to be updated on each file they’re liable to and stay on track with their projects, including those in diverse locations.

Sample features:

  1. Drag-and-drop function. Users can easily upload files to the archive using the simple gesture of dragging and dropping them from your desktop.
  2. Templates. This speeds up the process of creating documents with uniformity while still being able to refine and customize them accordingly.
  3. Metadata. Customize document metadata and properties with descriptive information for categorizing, archiving, locating and retrieving files.
  4. Forms management. Helps users fill in the information and create well-designed documents through properly-introduced metadata.
  5. OCR (Optical Character Recognition). Allows full-text documents, such as scanned ones, to be searched and indexed.

Improving Accessibility

Accessing physical files can be challenging because they have to be with you all the time. They run the risk of getting left behind and don’t allow working remotely. On the other hand, Most DM software programs let you access your files even when you’re on the go. You can use it on any computer or device, such as smartphones and tablets, so you can immediately make modifications at a moment’s notice.

Sample features:

  1. iOS and Android compatibility. Users may also install apps on their phone to access files in mobility.
  2. Mobile web interface. This allows users to access the system using their phone’s browser without installation.
  3. Import and export. Quick file import, export, and synchronization with the help of the software’s integrations.

Streamlining File Search and Retrieval

If you ever tried shuffling through a disorganized stack of papers and folders, you’ll know how much time is wasted doing the cumbersome task. The digital file system makes organizing, searching, and tweaking files easier to ease the painful process. Most DM software programs have optical character recognition technology to enhance file searchability based on its characteristics like the name and keyword. It may also be filed under several references such as name, date, and document number, among others. This expedites the process of retrieving the document through a full-text search box and index categories.

Sample features:

  1. Document searching. Eliminates the need for data entry as the document’s full content is automatically indexed by the system for quick retrieval.
  2. Storage. Having a single repository for all documents allows high scalability and files can be encrypted.

Cutting Down Costs

You may think that a physical filing system doesn’t cost you money. As we’ve mentioned earlier, according to research it will cost you double-digit figures to find a single misfiled document. And you’ll have to spend triple-digit figures to recreate a lost or damaged document. These can add up in the long run as companies lose an average of two to five files a day. Purchasing a document management solution is considered an investment because of the valuable returns it gives your company. Furthermore, it cuts down costs from ink, paper, postage, and other supplies when printing documents. It also frees up the space occupied for storing physical supplies and documents, and you don’t have to buy expensive steel filing cabinets.

Editing and Making Corrections

There are times when modifications must be done to a document. Using a physical copy requires printing the file again to add the changes. As required, it has to be reviewed, signed, faxed, or sent again. When there are adjustments to be made, you can easily transform your digital documents in the DM software because they are responsive. It also has a robust backup solution to ensure your files are saved and protected in case your computer gets broken or you face disasters, like floods and fires.

Sample features:

  1. Online editing. Users can edit files online simultaneously.
  2. Audit trail. When adjustments are made to a document, you get notified and view which actions are made by each user.
  3. OCR. This lets you make changes to scanned documents.

Tightening Security

Enterprises know the importance of keeping documents safe and secured, especially when they contain confidential and sensitive information. Failing to protect these can hurt your company’s integrity. DMS ensures all your files are protected by using role-based access control. This is an essential feature so you can regulate each user on which documents they can access and limit the actions they’re allowed to do. This safeguards your files from getting into the wrong hands.

Sample features:

  1. Files encryption. Protecting files from residing in your system using adjoining keys and algorithms.
  2. Two-factor authentication. An advanced security level to prevent hackers from accessing your documents. Knowing the victim’s password is insufficient to pass the authentication verification.

Boosting Collaboration

By their purpose and nature, collaboration solutions often include document management functionality and vice versa. For instance, printing copies of the document and then comparing notes with your teammates consume time and waste physical resources. On the other hand, using the software lets you work together on a single file and receive real-time updates when changes are made to ensure everyone is on the same page when editing. By ameliorating information sharing, the documents captured from various sources can be accessed in multiple locations.

Sample features:

  1. Version control. An essential feature to monitor who obtained the file and what actions they performed.
  2. Document annotations. Comments or post-its placed on the document’s content where users can discuss and catch the attention of other users to a specific part.
  3. Check-in and check-out. The changes made to a document are synchronized so no adjustments get lost or overwritten. During a check-out status, the document may only be viewed and read.
  4. Workflow. It enforces corporate policies and gives you control of completion time. This improves efficiency and correct routing of the documents.

Being Environment-Conscious

Creating physical copies of documents uses a lot of resources, especially since it’s needed on a daily basis for many companies. Paper alone accounts for 25% of landfill wastes. Add to that the energy used by printers and the disposal of ink cartridges. Transferring to a digital storage lessens your company’s contribution to wastes and eliminates strenuous disposal work.

These are only some of the benefits that may address your company’s DM requirements. Meanwhile, DM software programs aren’t created equal and each of them has capabilities and features that set them apart from each other. Hence, checking out some examples of document management software is vital to see which one fits your digital filing needs.

PandaDoc dashboard example

PandaDoc boosts collaboration and document workflow and approval with its e-signature tool.

Examples of Document Management Software

While DMS can be used by organizations of all types and sizes, there are many document management systems for small business available in the market. Here are examples of leading DMS products you can consider:


An industry leader in project management platforms, Wrike offers a wide variety of document management tools. This allows you to create and edit documents with ease. It even has document assigning, sharing, and revision control tools to simplify collaboration with team members. In addition to these, Wrike also comes with native mobile applications so you can access the entire interface even while you’re on the go.


This award is given to the best product in our project management software category. It highlights its superior quality and underlines the fact that it's a leader on the market.

Try out Wrike with their free trial


A web-based document management tool, PandaDoc supports different file formats of digital documents. It allows users to build documents, lock content, and forward files in one convenient platform. The software even comes with various templates for business documents so that you don’t have to set them up from scratch. With this at your disposal, creating and editing quotes, contracts, and agreements is easier than ever.



Try out PandaDoc with their free trial


Geared towards small and developing companies, eFileCabinet has one of the most secured DMS of today. It has numerous integrations for quick data migration, a variety of delivery modules, and swift file uploads. The cost of eFileCabinet depends on your chosen deployment—on-premise or in-cloud—and varies based on the number of users, features, and add-ons to ensure you’re getting a solution that accommodates your needs. Get to know more of what this DMS can do for you.

Detailed eFileCabinet Review


A project tracker solution designed specifically for software developers, Backlog offers features to manage tasks, visualize project progress, enable collaboration, share files, and track and control versions. It offers private cloud repositories with user access levels to store and organize project files and documents, and monitor all work from one place.

Detailed Backlog Review


A robust yet easy-to-use PDF editor, PDFelement offers a complete suite of tools for creating, revising, and sharing PDF files. It allows users to perform everything from spell checking and commenting to data extraction and intelligent paragraph recognition without having to convert your PDFs to other formats.

Detailed Wondershare PDFelement Pro Review


A dynamic DM system, Templafy helps the tech team, general and marketing managers of various departments including legal, administration, sales and marketing, human resource, and IT when it comes to handling documents. It has templates, cloud technology, real-time updates, and automation to elevate file compliance with your company’s brand and legal guidelines. Its pricing is on a per-user, monthly basis with a one-time setup fee.

Detailed Templafy Review


A comprehensive collaboration tool, Samepage is also known for its robust document management options. It is great for building and archiving documents as it offers email integration. The software also allows you to sync files across devices so that you and your team members have access to the most updated versions of your important files.

Detailed Samepage Review

eFileCabinet dashboard example

eFileCabinet gives you a desktop or cloud solution to organize documents and manage content.

Document Management Best Practices

Document management systems are undoubtedly helpful in simplifying the creation, revision, and storage of official files. However, you should not expect these software solutions to automatically know how you want your documents to be organized. It is important that you put in some time to understand how to make these platforms work for you.

One thing you can do to make the most out of its features is through the use of document management best practices. With these, you can fine-tune your digital filing process while maximizing your new software.

  1. Follow a Naming Convention. Document organization starts from the moment you name your files. With a disorganized naming system, it will be difficult to sort and archive your documents. This is why it is important that you follow a naming convention. As you build your naming scheme, consider how you would like to retrieve your files later on. You might want to start file names according to when they were created. In such case, you can add date stamps or version numbers to filenames to make them easier to track. You can also choose to organize documents based on their content category. Furthermore, you should try to set limitations on character counts and special characters for easier searching in the future.
  2. Formulate a File Retention Policy. No matter how important a particular piece of document is to you now, there’s a chance that you won’t need the file after a few months or years. With that said, you need to come up with a file retention policy. You can set maturity dates for certain files as well as create a guideline for determining when a particular file should be deleted. This allows you to keep your database free from any unnecessary files
  3. Create an Indexing System. Just because your documents are now digital and you can simply search the files you need doesn’t mean you no longer require an indexing system. There will be times when you need to scan documents for a particular topic rather than search for specific files. By creating an index for your digital database, it is easier for you to handle this task.

Start Going Paperless

It’s good for Mother Nature and it’s the most appropriate practice when you live and work in a digital and connected world. But you would need a good document management system for your Mac or PC such as those we’ve listed in the examples section of this article. You’ve read the many benefits that a DMS can bring to your organization. No more information chaos and document mess to bog down productivity and efficiency. No more costly document handling, filing, and storage. You can smooth out workflows and maximize work time. It lets you streamline document processes and approvals. You gain all these and more when you go paperless with a document management system. In fact, you can start right now with a robust document management tool built into a project management and collaboration system. Just sign up for a free trial of Wrike and experience first-hand how it is to be paper free.

Stephanie Seymour

By Stephanie Seymour

Stephanie Seymour is a senior business analyst and one of the crucial members of the FinancesOnline research team. She is a leading expert in the field of business intelligence and data science. She specializes in visual data discovery, cloud-based BI solutions, and big data analytics. She’s fascinated by how companies dealing with big data are increasingly embracing cloud business intelligence. In her software reviews, she always focuses on the aspects that let users share analytics and enhance findings with context.

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