Pros and Cons of ManageEngine Applications Manager: Analysis of a Leading IT Management Software

Applications management is not as simple as one may think. It essentially covers the whole lifecycle of an app, from conception to development and ultimately, retirement. Needless to say, organizations would need more than a capable IT team to manage such systems. Failure to do so could result in inefficient platforms that perform poorly, hitting snags from time to time.

To address such concerns, applications management software were developed. Essentially a form of IT management programs, these products aid businesses in managing critical apps. However, to better understand these tools, we should first gain an understanding of what application management is. Application management, as the term implies, involves the management of an app’s operation, versioning, maintenance and upgrading throughout its lifecycle. There are a lot of challenges facing applications management, many of which can be addressed through process changes and of course the use of applications management software.

Application management software are of immense benefit to app developers, allowing teams to beat project deadlines by preventing bottlenecks and tracking project progress. They essentially maintain control and quality of app development and help in the logging, completion and testing of key tasks throughout an app’s lifecycle. These solutions enable developers to identify system bugs and quickly fix them. However, many such solutions do not monitor users, which is perhaps one of the most common issues with such products. Here’s an introductory video on application management and why it goes beyond the development stage.





In this article, we present the pros and cons of applications management software ManageEngine Applications Manager. Its key features, benefits and flaws, if any will be presented in detail. By the time you finish reading this, you are expected to be able to decide for yourself if the tool will suit your organization.

ManageEngine Applications Manager: Applications Management Software

An enterprise-ready applications management tool, ManageEngine Applications Manager offers enterprises a barrage of features that enable users to track and manage not only critical apps, but data centers as well. With the software, enterprises can monitor their web and application servers, web apps, systems and databases that are of great importance to their operations. IT teams are also provided with the capability to easily troubleshoot app performance problems easily. The vendor offers a comprehensive trial period when you sign up for a ManageEngine Applications Manager demo here.

ManageEngine Applications Manager

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Aside from helping organizations in the management of a wide array of applications and databases, ManageEngine Applications Manager supports Oracle, DB2 and SQL, among many others. It makes a simple task of virtualization by monitoring Hyper-V and VMWare. It likewise supports web servers such as IIS and Apache and has more sophisticated site monitoring capabilities. Application monitoring using the system comes with a full view of the system from a single dashboard. App dependencies can be visualized and application topology automatically discovered.

There are more to ManageEngine Applications Manager than those described above. It has other features that are designed to improve any business’ application management processes. Here are some of them:

  1. Web Transaction Monitors
  2. App Server Monitors
  3. Database Monitors
  4. NoSQL Monitors
  5. Middleware/Messaging Monitors
  6. Web Services/SOA
  7. Services
  8. Server Monitors
  9. Virtualization Monitors
  10. Cloud Monitors
  11. ERP Monitors
  12. Windows Monitors
  13. Integration
  14. Mobile Apps
  15. Application Discovery and Dependency Mapping (ADDM)
  16. User Defined Custom Monitors
  17. Fault Management
  18. Anomaly Detection
  19. SLA Management
  20. Capacity Planning
  21. SSL Certificate Monitoring
  22. Rest APIs
  23. Scalability
  24. ManageEngine Applications Manager Pros and Cons
  25. Track Up to 50K Servers

ManageEngine Applications Manager Pros & Cons

Application performance monitoring tool ManageEngine Applications Manager effectively monitors critical business apps, ensuring that they meet all organizational goals and user expectations, offering monitoring support for over a hundred apps and servers. The following are some of the pros and cons of ManageEngine Applications Manager.

1. Monitor a variety of Servers

First on our list of the pros and cons of ManageEngine Applications Manager is its ability to allow users to track more than 50,000 servers or apps using its distributed monitoring functionalities. This functionality provides visibility into resources even in restricted networks or geographies. It aids in detecting and correcting application issues even before users themselves notice them. The system’s notification feature is fully automated, coming in the form of SMS and email alerts. Problems are resolved easily as troubleshooting is likewise automated with the use of corrective programs, scripts and by sending out SNMP traps.

2. KPI Monitoring

The product is able to track over 100 of your apps key performance indicators like resource availability, CPU/memory use and response time, among many others. A wide array of network services and business apps can managed while grouping and monitoring applications and relevant services. App and server performance issues can be detected simply by setting metrics baseline values, allowing users to quickly discover and resolve issues. The software monitors business apps’ availability and performance, allowing for the effective management of SLAs, resulting in more efficient IT management.

3. App Discovery In A Single Click

ManageEngine Applications Manager has an Application Discovery and Dependency Mapping feature that allows IT managers to easily discover apps, providing them with the ability to design and realign these apps’ relationships. The feature also provides clear visibility into an organization’s IT resources, permitting the management of a wide range of network services and business apps.

4. Advanced Reporting

Powerful reporting tools set ManageEngine Applications Manager apart from other IT management software, helping admins not only in app troubleshooting but in capacity planning as well. It can identify bottlenecks, enabling managers to quickly discover issues and resolve them at the soonest possible time. The platform’s root cause analysis view can be accessed from the web client and is displayed in hierarchical form.

5. Wide integration/Security

ManageEngine Applications Manager comes with REST APIs that allow the system to integrate with numerous internal portals and monitoring solutions. System security is assured by giving admins the ability to assign user roles, including administrator, manager, user and operator. Aside from this, the software’s World Map Business View gives admins a better view of their distributed network, allowing them to create a visual display of the status of a variety of monitor groups worldwide.

6. Easy-to-Use Web Client

To cap our pros and cons of ManageEngine Application Manager, the platform offers IT managers a powerful yet simple to use web client that allows them to view and monitor app performance attributes. Custom dashboards can also be created through this feature, with administrator activities carried out through a web browser interface. The client can likewise be accessed through smartphones and the native Android and iPhone apps that come with the system. Perhaps the only disadvantage of the solution is the fact that it’s a bit pricey, which is quite understandable in a product as powerful as it is.

Allan Jay

By Allan Jay

Allan Jay is FinancesOnline’s resident B2B expert with over a decade of experience in the SaaS space. He has worked with vendors primarily as a consultant in the UX analysis and design stages, lending to his reviews a strong user-centric angle. A management professional by training, he adds the business perspective to software development. He likes validating a product against workflows and business goals, two metrics, he believes, by which software is ultimately measured.

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