How Much Does ProntoForms Cost? Get a Free Trial

ProntoForms is a cloud-based mobile forms solution widely used by businesses of any size with field operations. These include installation, maintenance, and audits. The software streamlines and fast tracks field-to-office communications and workflows, resulting in transparent, on-time field deliverables. In this article, we’ll take a look at how pricing works for ProntoForms and what you can expect for the price. But first, let’s round-up key ProntoForms benefits so that you realize what is available for the price you pay.

First of all, the software can address unforeseen field issues with quick resolutions coordinated by top-level stakeholders like experts, executives, and even investors. It also provides seamless workflows between field and headquarters and helps you gain more insights into your field operations. Likewise, its automation and triggers keep processes fast while you maintain visibility and control.

ProntoForms received high marks in our forms automation software category after a thorough evaluation of the solution. Our findings corroborate over 3,500 satisfied companies using the software, including global brands like BP, Toshiba, and Unilever.

How Much Does ProntoForms Cost?

If you’re wondering how much ProntoForms costs, it is priced on a per-user, per-month structure. You have three options, Essentials, Advanced, and Enterprise. Note that a small business may pay more if it has more users than a large enterprise. The main difference is the addition of analytics in the upgraded plan, which we’ll explain in detail below.


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ProntoForms pricing plans make the solution highly scalable to your needs in two ways. First, you can scale down or up the features, mainly analytics. Second, you can add or remove users each month. This setup makes sense for seasonal field operations or if you experience sudden gain or loss in market share.

Here’s the pricing for ProntoForms plans, which include unlimited forms and submissions, integrations and dispatch and workflows:

  • Essentials – $15 per user/month
  • Advanced – $45 per user/month
  • Enterprise – Custom quotes available

The vendor also offers a free trial that you can check out. You’ll need to create a free account first by sharing a few professional details like your company phone number, email, and job title. The data helps the vendor approach you with more clarity and a personalized touch.

Detailed ProntoForms Review

Comparison with ProntoForms Competitors

ProntoForms pricing is almost similar to that offered by Synchroteam, but the latter is less scalable. Synchroteam offers only one plan paid either monthly ($28) or annually ($22). You get all the features, including those you may not need yet.

On the other hand, Kickserv has four pricing tiers, which are considerably more expensive than ProntoForms. Kickserv Basic is priced at $44 per month, while its Pro is at $134 per month.

Meanwhile, Wintac is way outside the ProntoForms pricing sphere. Its pricing starts at $1,495 per month, including work management and invoice management features.

Pricing Highlights and Key Differences

Essentials plan highlights include advanced data collection, simple outputs and integrations, simple business logic, and offline functionality. On the other hand, the Advanced plan’s salient features include advanced conditional logic, advanced outputs, extensive integrations, and higher usage limits.

Lastly, the Enterprise plan offers robust enterprise-grade capabilities, including single sign-on, advanced security, and user management.

The main difference between these plans is evident in the number of conditional logic rules and maximum number of questions per form. For example, with the Essential plan, you cannot add conditional logic rules in your forms. Conversely, with the Advanced plan, you can add up to 100 conditional logic rules to each form.

Meanwhile, the number of conditional logic rules you can add to each form is unrestricted in the Enterprise plan.

Other main differences between these plans are in analytics, integration, and mobile features. Let’s take a closer look.


When it comes to analytics, the Essentials plan offers basic analytics, job reports, customer work order records, and a realtime form submission dashboard. You need to upgrade to the Advanced or Enterprise plan for customizable reports and records. Fortunately, Prontoforms provides advanced analytics as an optional paid add-on. This means, even with the Essential plan, you can still use advanced analytics, albeit at an extra cost.

If you have complex field operations with varying outcomes that are hard to predict, you definitely need analytics. Likewise, if you’re operating in a seasonal or risk-averse environment like construction or plant inspection, these advanced features will help you unearth potential bottlenecks or issues before they get complicated.

Analytics also gives you an overview of different aspects of your field operations, including territories, schedules, and distribution of resources. This is important if the market is expanding faster than your business is growing. With a better perspective of demand, you can plan ahead the supply.


The Essentials plan allows you to integrate cloud storage apps, including:

  • Google Cloud
  • DropBox
  • Box
  • Onedrive
  • ShareFile
  • FTP/SFTP storage

Besides the Essentials plan integrations, Advanced makes it easy to integrate:

  • QuickBooks Online
  • Zendesk
  • SharePoint
  • Salesforce

Even better, it supports app-to-app integrations, REST API, and Webhooks. Lastly, the Enterprise plan provides all advanced integrations plus Amazon Web Services cloud storage.


All the plans share reporting features that lend to your operation workflow flexibility. You can output files in a range of formats such as PDF, CSV, HTML, XML, and JSON. Moreover, the plans allow you to uncover trends, deep business insights, and patterns, thanks to customized dashboards from Birst. Unfortunately, this capability comes at an added cost.

Even better, the Advanced and Enterprise plans let you generate customizable reports and export them in Excel, Word, JSON with DREL, handlebars, or Freemarker. The plans also allow for PDF and Word formatting and online PDF viewing.

Likewise, you can schedule exporting reports. This is perfect for recurring managerial tasks like collating weekly status reports or job performance sheets.

You can also use export filters to output only the metrics you need. Other reporting capabilities of both plans include data record listing and filtering and web-based form submission charts.


The three plans let you work offline or via native mobile OS for Android, iOS, and Windows 10. You get native mobile form design and data collection. Furthermore, it supports the uploading of rich media, multiple images, and sketches.

ProntoForms excels in coordinating field-to-office communications, including helping you to perform the following on a mobile device:

  • One-click to call, send SMS, and email using the contact directory
  • Click-to-Web, click-to-PTT
  • Mobile search
  • Scan barcodes and QR codes and transmit data at once
  • Process credit card payments
  • Use laser, take a photo to reinforce measurement
  • Calculate and manage date and time and duration
  • Market-leading data input options
  • Transmit form summary that you can share or print

Furthermore, the solution uses conditional logic, auto-populate tools, data source filters, and search options to streamline and fast-track mobile actions.

Workflow, Customization and Integration Features

In terms of workflow management, all plans make it easy to dispatch forms to your field personnel prefilled with saving time and job details. Moreover, you can organize forms by priority, due date, or location and trigger SMS notifications to field personnel.

However, both Advanced and Enterprise plans support form submission editing. Every change is synced as needed, and it’s easy to track who did what on each form for compliance purposes. Even better, both plans allow your field technicians to access information for any work done before at a job site.

Lastly, the Enterprise plan offers the camera to text capability. This functionality enables field personnel to capture data plates, labels, and serial numbers using a camera. This way, it improves accuracy in data, allowing you to sidestep costly data entry errors.

What’s more, the document scanning feature enables technicians to capture contracts, multipage documents, and reports using their mobile device camera. Another notable feature offered in the Enterprise plan is the customer feedback forms, an excellent feature aimed at reducing customer churn and reworks.

Is ProntoForms the Software for You?

ProntoForms pricing is simple and scalable based on the number of users and add-on analytics. This setup works right for two types of business growth–seasonal demand, where you’ll revert to regular operations and market share expansion, where you’ll keep growing. Either way, you’ll like it that ProntoForms is as useful to your need tomorrow as when you first try it today.

Stephanie Seymour

By Stephanie Seymour

Stephanie Seymour is a senior business analyst and one of the crucial members of the FinancesOnline research team. She is a leading expert in the field of business intelligence and data science. She specializes in visual data discovery, cloud-based BI solutions, and big data analytics. She’s fascinated by how companies dealing with big data are increasingly embracing cloud business intelligence. In her software reviews, she always focuses on the aspects that let users share analytics and enhance findings with context.

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