The COVID-19 pandemic has forced organizations to adopt remote work setups and speed up digitalization. Digitalization in trying times has increased efficiency and engagement. When the lockdowns started rolling out, it was online meeting platforms that formed the backbone of operations. They provide the necessary communication tools, including web chat, video conferences, file sharing, and even forums.
As we move past COVID-19, companies are likely to keep the digital platforms they adopted moving forward. One reason is that according to recent work from home statistics, companies are now more open to working from home setups. In fact, 76% of entrepreneurs are fine with making it the norm.
Moving forward, however, companies must look to adopt the best ones in the market. This is because the mad dash to digital transformation may have led to the adoption of apps that are not really the best fit for them. So, if you are looking to improve your digital stack by upgrading your online meeting capabilities, you have come to the right place. In this article, we will take a look at the top 10 online meeting platforms for 2022.
According to recent web and video conferencing statistics, almost 9 out of 10 employees state that online meetings cut down on the time it takes to finish their tasks. Also, organizations that invest in these tools witnessed 25% less employee turnover. There are many reasons why one must adopt a good platform. These include savings on time and other resources. But, on the employee’s end, one low-key way that online meeting tools help them become efficient is that it cuts down the time for travel or moving around. This also reduces the stress involved in traveling.
Moreover, after a meeting about a new task or project—provided all files and instructions are in place—the employee can start working instantly while the meeting is still fresh. The problem for many, however, is engagement. Do employees keep being engaged even without face-to-face interactions? In one study, the majority do. It was found that 85% of hybrid employees and 84% of fully-remote employees feel that they are being heard at their jobs.
Our digital and social media culture has paved the way for higher levels of engagement even when mediated by digital devices. In fact, Meta, the biggest social media platform, predicts that 50% of their employees are to work from home by 2030. That says a lot about the confidence in retaining engagement even with remote working setups.
Even as engaging interactions on digital channels are normalized, the platform you are on still matters. Some are just better than others and those with clunky interfaces may just be sources of stress and inefficiency. This is why one must consider adopting the best solutions out there.
RingCentral MVP, formerly RingCentral Office, is one of the top online meeting platforms available today. It integrates message, phone, and video channels in one easy-to-use cloud-based solution. The solution has over 50 communication and collaboration tools and is suited to businesses of all sizes—from SMEs to large enterprises. It is also popular among small remote working teams and outfits.
Its main features include a cloud phone system, team messaging, online meetings, online fax, analytics, and mobile apps. It is also valued for making these channels secure. Moreover, it also integrates with other business solutions, such as Jira, ServiceNow, Salesforce, and Okta. Furthermore, it works seamlessly across devices, including dedicated conferencing hardware tools.
The software provider offers a free trial. So, you can check out all the features and the overall feel of the product. Paid plans start at $29.99 per user per month. Also, it has native apps available on the Play Store and the App Store.
Detailed RingCentral Office Review
BrainCert is an all-in-one unified online meeting platform. It is quite unique as well as it rolls four different types of products into one. Aside from providing a robust real-time web conferencing module, it also has modules for elearning, enterprise LMS, and virtual classroom as a service (VCaaS).
Its Meeting Rooms feature provides HD video and audio support with automatic speaker detection. It also has group screen sharing capability and multiple intuitive whiteboards that appear the same across devices. Yes, like all good online meeting platforms, BrainCert provides a seamless experience across multiple devices. Moreover, it also adds attendance reports to the mix.
Other features include vanity domains, personal domain, meeting room customizations, and a one-click function to record and share videos. Also, you can rest assured that all communication on BrainCert is safe and secure. This is thanks to its enterprise-grade security protocols.
It also integrates well with other business tools, including MailChimp, Google Drive, and PayPal. Lastly, aside from a free trial available, BrainCert also has a free plan. Paid plans start at $24 per month.
Detailed BrainCert Review
GoToMeeting is another popular online meeting platform with great video conferencing features. Also, like other top tools, it provides a seamless experience between devices. Meaning, you can access all its main features from different devices. Key features include meeting drawing tools, screen sharing, custom backgrounds, and presenter controls.
It also automatically provides meeting transcriptions, meeting diagnostic reports, and cloud recording. This is thanks to its powerful Smart Meeting Assistant, which automatically creates transcripts and even mark meeting highlights and action items.
Other unique features include automations like the ‘Call Me’ feature allowing the program to call your phone directly when the meeting is about to start. Also, its ‘Join from Phone’ feature allows users to join meetings toll-free in 50 different countries using their phones.
The platform also integrates with other solutions, including ZenDesk, Slack, Marketo, and HubSpot. Paid plans start at $12 per organizer per month.
Detailed GoToMeeting Review
Another popular platform from GoTo is GoToWebinar specializing in bigger online events like talks, forums, seminars, classes, and promotional events. Like most GoTo products, it is very easy to use. It allows users to quickly create both pre-recorded and live events. It is fitted with robust planning and promotional tools, including GoToStage, a webinar hosting platform where potential audiences and clients can discover your event—a good place for virtual experiential marketing.
Other planning and promotional tools include branding features, custom registration forms, webinar templates, and flexible scheduling. Moreover, the product also has analytics tools to help you gauge your largescale online meeting performance such as polls, surveys, and engagement dashboard, and a ‘raise hand’ feature.’
The platform also integrates with other solutions, including HubSpot, Slack, Marketo, and Zendesk. There is also a free trial available so you can find out firsthand whether its features and overall feel fit your business needs. Paid plans start at $89 per organizer per month billed yearly.
Detailed GoToWebinar Review
Lifesize is a unique online meeting software solution provider. This is because of its paired deployment of software and hardware. Its hardware tools called room systems form the backbone of the offering. Devices are customized according to your conference room design. They include both audio, video, and user control interface devices. All of which can be calibrated to suit your environment and needs.
Its software part comes with custom tuning and management tools. Thus, you can configure it to match your organizational and user requirements. Moreover, because of its integrations, it also allows organizations to use multiple third-party apps for one single meeting.
Integrations include those for Zoom, GoToMeeting, Microsoft Teams, and Google Meet. This is very important for enterprises and teams that already have their go-to software platforms and would find it difficult to migrate their complex setup elsewhere.
Lifesize is offered via different plans that you can customize according to your needs. Paid plans start from $14.95 per host per month with a minimum of 10 hosts.
Detailed Lifesize Review
Skype is one of the most popular online meeting solutions in the market. It is prized for its easy-to-use no-frill interface and its robust free plan. Key features include screen sharing, group video calls, Skype-to-Skype calls, calls to mobiles, and calls to landline. Of course, the platform includes simple collaboration tools like those for chat, voice messages, video messages, file sharing, and SMS texting.
Other features include setting up conferences with up to 100 people, automatic captions, and subtitles. The product is used in a wide variety of business cases and industries. And, it is highly scalable. So, it can always adapt as your business needs grow. Furthermore, since it was purchased by Microsoft, it works seamlessly with the Microsoft family of software. In fact, if you are subscribed to a Microsoft 365 product, this includes free Skype calls to mobiles and landlines. The minutes depend on your subscription.
Other integrations include those for SalesExec, Slack, BigContracts, and GroupWise. Paid plans start at $5.50 per user per month. You can also access Skype via native applications on both iOS and Android devices.
Detailed Skype Review
Zoom might just be the most popular video conferencing platform today. The product is easily deployable and easy to use. So, it is highly usable in many business situations across different industries, including education and the public sector. Key features include group collaboration tools, video webinars, meetings, rooms, integrated scheduling, and cloud and local recording.
The product is also accessible via its web-based client and mobile devices. It also integrates with a wide variety of business tools. Integrations include those for HubSpot, Okta, Google Drive, Salesforce, Pardot, Zapier, and many more.
It has a free trial available with all plans aside from the most popular Zoom Basic Plan. Premium plan pricing starts at $14.99 per month per host.
Detailed Zoom Review
Cisco Webex is another popular software solution among SMEs and large enterprises. It has been a go-to platform for many because of its robust set of collaboration features and its easy-to-use interface. Its main features include web and video conferencing, call sharing, webinars, multimedia content sharing, and chat and brainstorming tools. These are also accessible via native apps on mobile devices.
It is flexible enough to be used as the main communication and collaboration platform for a business or even as an online event platform. Its virtual events feature can support up to 100,000 attendees. This module even allows you to decide what your audience sees in the Stage View. It also has presentation features, including rehearsals and immersive sharing.
The app also has business intelligence features such as polling other analytics tools. In this way, you can track performance and usage patterns. Furthermore, the product integrates seamlessly with other business tools such as Nimble, DropBox, and GitHub. Lastly, pricing starts at $24 per user per month. A free trial is also available.
Detailed Cisco Webex Review
Townscript Live is a specialized online meeting platform for hosting online events of all sizes—from meetups to reunions and from workshops to sports and fitness events. Modules include those for managing attendee database, hassle-free live streaming, live polls and surveys, virtual chatroom, multiple speakers, Q&A session, and many more.
Moreover, Townscript Live also provides users the ability to sell their online events within the platform as well. It even has discount features for promotions or tiered ticket pricing. The platform also integrates with virtually any system, thanks to its API. It also has integrations with international payment gateways such as Stripe and PayU.
The software provider offers a free trial so you can try the platform. Townscript Live also has a free trial room available that supports up to 10 attendees and up to 15 minutes per trial session. Paid plans start at ₹495 for every event.
Detailed Townscript Live Review
Google Meet is Google’s central communication hub that combines different communication channels. These include text and video chats. It is being used in many different types of industries and is popular among remote working teams.
Key features include HD video calls, HD group conference, instant messaging, voice calls, auto screen focus, and screen sharing options. It also has apps available for both iOS and Android devices. The platform is commonly conceived as a tool for personal use. However, its free plans for individuals have a one-hour limit for group meetings.
Advanced features like intelligent noise cancellation are only available on premium plan subscriptions. Thus, its paid version that is tied up to the Google Workspace package is the better option for companies.
The paid version starts at $7.99 per month and it includes 24/7 standard support. The platform, of course, integrates with the entire Google family of apps and other third-party platforms such as Smartsheet, Slack, and Zendesk.
Detailed Google Hangouts Review
The answer to this question is really up to your business needs. However, when it comes to features and overall feel, RingCentral MVP is the best online meeting platform. It has an easy-to-use interface and is brimming with features that include a cloud phone system. This is perfect for modern and traditional offices that still use landline devices. It is flexible enough for many deployment options, from internal online meetings to video conferences, webinars, and even as a contact center solution.
If you are looking for more specialized applications—especially for events—you can try out other products on our list. GoToWebinar and Tonwscript Live are two of the best tools for such, according to our independent reviews. But we highly recommend pairing them with standalone event management solutions that have more robust internal team management features.
However, if you are looking to up your remote working practices, RingCentral MVP might just be the best fit for you. The software provider offers a free trial so you can have a first-hand experience of how its features work and the overall feel of the offering.
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