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10 Best Survey Software Systems

The time survey software was dedicated exclusively to market researchers is far behind us. Today’s intelligent, cloud hosted, and fairly affordable systems made survey software accessible to every business and sole proprietor interested to know what customers think of their service. Survey apps nowadays come with all sorts of modules and functionalities, and most importantly – unlimited customization.

The trend of designing small-biz friendly survey apps inspired developers to create many sophisticated and advanced solutions, which is why choosing the ideal one may be more cumbersome than you think. In their essence, all survey apps consist of panel samples, questionnaire templates, reusable question styles, multimedia, and response calculation and validation, but it is exactly the tiny nuances between them that will determine which one is the perfect fit for your business. You can find out more about how these products work by reading our detailed survey software guide. To make the decision at least a bit easier, we selected 10 best survey software products you should consider:

1. SoGoSurvey

SoGoSurvey dashboard

Our top survey tool is SoGoSurvey, a powerful program that is known for being able to create great surveys with just a few clicks. You can share and download surveys that are created by the system, which are easy-to-understand. The solution is highly-intuitive, hence, no need for you to have extensive computer knowledge. Using the system, you get to hit the ground running and create surveys in no time at all. This is because the platform has pre-created templates. All you have to do is copy them onto your survey and the system does the rest.

Should you want to investigate the platform firsthand, you can easily do so when you can sign up for the SoGoSurvey free demo here.

SoGoSurvey

An award given to products our B2B experts find especially valuable for companies

See SoGoSurvey in action with their free demo

Sporting a robust feature set, SoGoSurvey is imbued with around 600 functionalities that help you come up with great surveys every single time. Working with questions is easy, add or delete questionnaire items based on what you need. Heck, you can even change the language of your questionnaire depending on your target audience. What’s even better is that it gives you the ability to hide particular questions, which can only be viewed as needed.

Detailed SoGoSurvey Review

2. Alchemer

Alchemer dashboard

Alchemer is the second-best survey app featured in this category. In a fashion similar to SurveyMonkey, Gizmo helps businesses and market researchers conduct several type of surveys, organize quizzes and polls, and gather information via premade questionnaires. In the educational environment, Alchemer helps conduct academic research, but you can use it to target all audiences as the interface is fully customizable.

Alchemer

Alchemer

Try out Alchemer with their free trial

What to expect from Alchemer? First and foremost, you should consider this system to make your surveys more interesting and engaging. Flexible templates and reports are the strongest side of the system, so make sure you use all configuration power that is given to you. Next, Alchemer allows you to integrate your questionnaires with websites and leading digital and social media platforms, expand reach, and gather data from audiences you didn’t have contact with before. Once all information is in the system, Alchemer helps analyze it, and export reports in desired formats and locations.

Detailed Alchemer Review

3. Qualtrics Research Core

Qualtrics Research Core dashboard

Qualtrics Research Core is a market research solution used by many brands and educational institutions across the world. It is also known for being the first to use Artificial Intelligence (AI) in analyzing survey info to forecast market trends. The software utilizes a set of smart features termed Qualtrics IQ, and is powered by AI and machine learning to make advanced research simpler for users.

With Qualtrics Research Core, you can easily perform tasks such as analyzing your advertising campaigns, testing products, conducting academic research, benchmarking your firm against competitors, tracking consumer behavior, and more. This program provides a range of cutting edge tools that you can utilize to create, test, and adapt surveys instantly, and get operable data insights quickly.

If you want to investigate the features closely you can easily do so when you sign up for a Qualtrics Research Core free trial here.

Qualtrics Research Core

Qualtrics Research Core

Try out Qualtrics Research Core with their free trial

Another advantage is you can depend on their highly qualified support professionals for 24/7 assistance via phone, chat, or email. This ensures you’ll not experience long downtimes if something goes awry. In addition, Qualtrics Research Core provides in-house implementation and also partners with industry-specific enterprises such as Kantar, JD-Power, and Walker.

Detailed SoGoSurvey Review

4. Zoho Survey

Zoho Survey dashboard

Zoho Survey is a simple and straightforward online survey application that can be used for basic survey requirements. It offers a range of pre-built as well as custom templates that prove useful for organizations in conducting surveys in business areas such as marketing research, marketing, human resources, education, consumer satisfaction, and more.

Zoho Survey presents a variety of interactive charts and built-in reports to enable you to analyze and understand survey results and derive operable insights. You can easily export survey data in popular formats such as .xls or .cvs for conventional spreadsheet viewing. Finally, the software integrates seamlessly with other Zoho solutions as well as with business systems such as Google Sheets, Google Apps, and MailChimp.

Detailed Zoho Survey Review

5. SurveyMonkey

SurveyMonkey dashboard

SurveyMonkey is an undisputed leader in this category, the most popular survey app to be found on the market, and the one that provides just enough configuration possibilities to be considered a ‘one-stop shop’ for all businesses and individuals.

How exactly can SurveyMonkey benefit your business? In short, there is no online survey project you can’t pull off with this app. It is suitable both for corporate and market research environments, used mostly for organizing polls, collecting end user or employee feedback. So far, SurveyMonkey may not sound that different from the rest of survey systems, but where it really shines is competitive analysis. Indeed, SurveyMonkey doesn’t only gather and organize data, but it helps you understand what that data means, and how it can be useful to improve your services.

SurveyMonkey creates, collects, and analyzes data from millions of respondents, all on the single platform. It is equipped with a powerful question bank of inbuilt questions with regards to the different types such as customer satisfaction, employee feedback, demographics, community, healthcare, market research, human resources, events, political and non-profit, and this is not where the list ends. At the same time, the system processes and analyzes data, using at the same time an array of collaborative functionalities for the team to work together. The best part about it is security, as all data is validated by TRUSTe, Norton, and HIPAA features.

Detailed SurveyMonkey Review

6. QuestionPro

QuestionPro dashboard

QuestionPro is one of users’ most popular survey apps. Created predominantly for corporate environments, the system helps businesses around the world gather actionable intelligence and improve their business decisions. At the same time, QuestionPro is one of the richest survey suites on the market, as it offers 30 question types, an array of beautiful templates, integrated pop ups, and the possibility to embed surveys on personal websites and social media.

How does QuestionPro stand out of its competition? The same as in the Alchemer case, QuestionPro offers advanced personalization that goes as far as to allow users to add headers and footers, company logos, and branding HTML content. To make matters even better, the users gets to follow the progress of the survey, and understand the percentage of questions that still need to be answered. All QuestionPro surveys are responsive on mobile devices, and a ready respondent database is there to help starters hit off. Pricing is also attractive, as there is a free basic plan, and an opportunity to purchase a single payment license.

Detailed QuestionPro Review

7. Getfeedback

Getfeedback dashboard

Getfeedback attracted the attention of our expert team as one of the most creative and customizable survey apps. Developed for organizations, Getfeedback helps expand reach and make feedback usable, and has helped numerous users around the world understand the weaknesses of their operations. The non-traditional side of this system is that it allows you to collect data from several communication channels, including the possibility to ask respondents to describe your service verbally.

Another reason that makes us believe Getfeedback is more than a traditional tool is the effect its friendly design has on respondents. As customers confirm, it is one of the few systems where respondents actually enjoy answering, and that’s all because of the personalized approach that makes them feel important. Some of the unique features of this system include multi-lingual surveys, multimedia support, real-time results and analytics, and integration to literally all email service providers. Pricing is also flexible, as you can get a full package for as much as $35 per month.

Detailed Getfeedback Review

8. AskNicely

AskNicely dashboard

AskNicely is another smart feedback and review alternative, especially if you consider the numerous CRM integrations that automate data collection. The tool uses a net promoter score to evaluate results and catch downfall issues in real time, and will also be there to help you export reports to third-party systems.

What our experts liked the most about AskNicely is survey scheduling and report alerts, which both make sure data arrives in the system neatly and in time. Instead of analyzing surveys the traditional way, AskNicely asks customers for comments and testimonials, and enables daily NLP monitoring to collect data even when you didn’t command it to. Thanks to the fact you can also segment and categorize employees and products, AskNicely will be on your side to evaluate the health of your business.

Detailed AskNicely Review

9. ProProfs Survey Maker

ProProfs dashboard

ProProfs Survey Maker is an online survey software designed for quick and easy data gathering on customer feedback, course effectiveness, market research, and other activities. With the software, reaching out to a wide number of audiences is easy as users can deploy their branded surveys and questionnaires through social media platforms, email, and blogs, among others. Information from your respondents can be accessed instantaneously, and you can take advantage of real-time reports to quickly analyze your data.

With ProProfs Survey Maker, analyzing reports is a breeze thanks to its capability to let users create various types of scored questionnaires. This is easily done by assigning a default rating to certain types of answers. ProProfs Survey Maker also allows users to create private survey notes, embed survey on their website, customize surveys to fit their branding, add videos and images, and much more.

Detailed ProProfs Survey Maker Review

10. Survicate

Survicate dashboard

Survicate is a quote-priced survey application known for successfully depicting customer trends, which is why some of the larger corporations in the world refer to it for services other than traditional research. What you will like the most about it are the attractive website widgets customers will definitely not miss.

From an expert point of view, this system should be given credit mostly for its capacity to independently identify factors that improve lead conversion, and do so in an incredibly easy way. It certainly has one of the simplest and most visually appealing interfaces, and responds equally well on all devices and operating systems. Integrations are also outstanding, as this system works seamlessly with Pipedrive, Hubspot, Google Analytics, and many other popular services.

Detailed Survicate Review

Some Reminders Before Purchasing

Now that you know more about online survey solutions, you might think you’re ready to embark on a search for one. But before you go around shopping for one, there are a number of things that you need to know. First, don’t go for the first shiny thing that catches your eye. There are lots of platforms that offer tons of features, which you do not necessarily need. Take time to think about what you need and want in such a system. And then there is the matter of pricing, depending on the size of your business, you could go for pricey or inexpensive tools. You can even go for free versions as long as your requirements are fulfilled. Even better, go for free trials to take systems for a spin.

And there you have it, our list of 10 best survey software. By this time, you will have gained a better understanding of these tools. But if you feel that you need more information on such products, 12 best survey software for small business. It will walk you through all you need to know about such tools. 

 

Christopher Robinson

By Christopher Robinson

Christopher Robinson is a senior productivity research analyst who specializes in optimizing online collaboration and project management using Scrum and agile approaches. In his work, he always emphasizes the need for distributed work training and the formation of efficient work habits. His work was mentioned in various business publications, including Entrepreneur and InfoQ. He’s a strong proponent of the GTD model. He has been cooperating with the FinancesOnline team for 5 years now, and his publications always focus on practical aspects of productivity tools that can have an actual, transformative impact on a company.

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