Pros & Cons of Rippling: Analysis of a Top HR Software

What are the pros and cons of Rippling?
The pros and cons of Rippling revolve around its user-friendly interface and robust automation features. This HR software solution streamlines the rigorous process of managing the entire employee lifecycle, payroll and benefits, and the IT involvement in HR operations. Although Rippling does not have its own learning management tools, it makes up for it with its robust LMS integrations.

A bad onboarding experience plays a major role in a new hire’s decision to immediately leave a company. For example, on his first  day of work, a new hire is instead buried in paperwork as HR rushes him to complete his company benefits enrollment. His workstation is still not setup because of a miscommunication between HR and IT team.

By the end of the day, the new hire feels not only unproductive and unmotivated. Situations like this are unfortunately more common that what some may think. And more often than not, it takes the right HR software to resolve these problems.

In this article, we will look into the pros and cons of an HR software solution called Rippling, and examine if its tools and features can address the issues described above. By discussing its strong points and areas that need improvement, you will know whether this software solution is worth the investment.


Rippling Pros and Cons

Human resources play a vital role in helping employees across the organization to adapt not only to new roles but also to new environments. In the midst of a global pandemic that shook the foundation of normal business operations, HR managers are also reevaluating their roles.

According to Valoir CEO, Rebeccae Wetteman, HR leaders must also be data scientists and IT experts. Both skills will come in handy in figuring out effective strategies to help business organizations survive and thrive in the current environment. To be able to do all of these, HR must leverage technology and be more creative not only in hiring and keeping employees engaged and productive, but also cared for both physically and mentally.

A recent study by McKinsey & Company involving more than 190 business leaders reveals the five activities HR is most likely to invest in the next 12 months. The activity that the respondents would like to invest in the most is workforce planning and strategy. Learning and development come in next, which can mean investing more in LMS systems to upskill and reskill employees. Rewards and recognition, as well as employee engagement and connection, are also on the list of activities. Meanwhile, hiring and onboarding placed last in the five areas HR would likely invest in the next 12 months.

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Expected HR-Activity Investment in the Next 12 Months

Expected HR-Activity Investment in the Next 12 Months
Workforce planning, strategy, and change: 33

Workforce planning, strategy, and change

Expected HR-Activity Investment in the Next 12 Months
Learning and development: 29

Learning and development

Expected HR-Activity Investment in the Next 12 Months
Recognizing and rewarding: 29

Recognizing and rewarding

Expected HR-Activity Investment in the Next 12 Months
Engaging and connecting: 29

Engaging and connecting

Expected HR-Activity Investment in the Next 12 Months
Recruiting and onboarding: 5

Recruiting and onboarding


Source: McKinsey & Company

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Looking at this list of HR activities, it may seem like two or more applications are needed to execute them. There, however, is one software solution that can carry out these functions and more and it is called Rippling. In this article, we will look into what makes this employee management application a top HR management solution.

What Is Rippling?

Rippling dashboard

Rippling is an all-in-one HR and IT software solution designed to help HR teams manage the employee lifecycle. This user-friendly application comes with powerful automation tools, including setting up payroll, 401k, health insurance, other benefits, and more. Among Rippling’s core functionalities is its recruitment and onboarding, which HR managers can use to map and automate the onboarding procedure in minutes instead of hours.


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The HR application also comes with IT management services, which play a key role in managing remote employees and their devices. And as part of Rippling’s core employee management platform, payroll and benefits administration are also automated by syncing HR data with the payroll system.

Rippling is built to accommodate the needs of small- to medium-sized businesses. In terms of pricing, all services are quote-based, which allows clients to have a subscription package tailored to their business’ needs.

Detailed Rippling Review

Rippling has the following key features:

  • Unified employee database
  • Payroll and compensation management
  • Employee onboarding and offboarding automation
  • Company benefits enrollment and management
  • Open API
  • Task management
  • Mobile application
  • Custom reports
  • Integrations with 500+ applications
  • Device and activity monitoring

Pros and Cons of Rippling

Just like other software solutions, Rippling has both its advantages and disadvantages; let’s take a look at the main pros and cons in this section.

1. Fast Onboarding

Rippling takes pride in its onboarding process, which can be as fast as 90 seconds. With the help of powerful automations and tools, getting new hires onboard can be as simple as logging basic hiring information into the system. This benefits not only managers but also new hires as both can save time from having to manually complete loads of paperwork. Furthermore, this saves the company on manpower and costs.

2. Global Payroll Management

Rippling Dashboard

Rippling’s payroll management platform automatically calculates salary deductions, including taxes and more.

One of the services that make Rippling ideal for businesses with remote workers is its ability to process payroll for employees across the globe in a matter of minutes. What makes this possible is Rippling’s data synchronization feature, which includes tracked hourly work and PTO, compliance, wage and salary information report, tax computations, and more. Rippling also integrates with leading accounting systems like QuickBooks and NetSuite ERP. You can also use third-party time tracking tools such as TSheets and Deputy.

3. Comprehensive Benefits Management

Taking care of employee benefits is another tedious and time-consuming process, especially if you are tasked to scout for new benefits. Rippling’s benefits management tools streamline and automate all the necessary steps, including enrolling onboarded employees. Once onboarded, new hires will automatically receive an invitation to choose their own coverage plan as they enroll in the company benefits. And to make sure that all onboarded employees can complete their benefits enrollment within the given timeframe, you can also track their progress on your dashboard.

This function also automates the computation of deductions, such as tax and insurance coverage. Furthermore, Rippling’s benefits management also helps in assessing which employee qualifies for the Consolidated Omnibus Budget Reconciliation Act (COBRA).

In terms of health insurance for employees, this platform also gives you access to more than 4,000 benefits plans from the country’s leading health insurance carriers such as Aetna and BlueCross Blue Shield.

4. Centralized Employee Database

Employees’ company profiles are created during onboarding and updated automatically as employees change their status, roles, departments, etc., during their stay in the company. Having a centralized employee database also makes it easier to manage and track employee benefits in real-time.

5. Robust Security Measures

Rippling is equipped with robust security features, including RPass, which is a built-in password manager. RPass generates and saves a strong password for the team, as well as enables two-factor authentication when logging into applications or websites. RPass also allows password autofill on and sharing login credentials on trusted apps and websites. Furthermore, Rippling conducts regular security checks to ensure cybersecurity compliance.

6. Real-Time Activity and Device Monitoring

Also called real-time activity stream, this gives you view access to the employees’ devices and monitors app activity. This feature allows you to see what applications are being used, the users that log in on devices, the login time, as well as the location where a user logs in on an app. While this may seem invasive to some, it is important to note that this feature is only enabled in company-provided devices that come preinstalled with activity monitoring solution to ensure productivity and security. This feature also functions in a similar manner to a remote support software.

7. Extensive Third-Party Integrations

Rippling Dashboard

Rippling seamlessly integrates with hundreds of applications, including leading communication and collaboration software solutions.

In terms of integration, Rippling can seamlessly integrate with 500+ applications. These include communication solutions, LMS tools, and even your existing HR system. Rippling’s integration capability helps in the fast onboarding process of new employees. Rippling also makes it easy to provision applications. IT or administrators no longer have to create and set up accounts for each new employee; instead, they only have to add new hires to groups and grant them access to the applications they will use. In terms of deprovisioning apps, admins only have to disable the access of offboarded employees.

8. Learning Management

HR’s role goes far and beyond recruiting talents, onboarding, handling payroll, and onboarding employees. Another vital role of the HR department is helping employees grow as professionals. While Rippling does not include a built-in LMS functionality, HR teams will have easy access to leading LMS solutions through a robust integration module, ensuring that employees are up-to-date in compliance training as well as other training courses for upskilling and reskilling.

9. Self-Service Portal

Rippling Dashboard

Rippling enables employees to enroll themselves in company benefits, as well as choose their own coverage plans.

Rippling encourages employees to participate in administrative processes. This not only takes workload off the HR teams’ shoulders, but it also reduces information errors as the employees themselves will be the ones to enter them into the system, such as when employees enroll in the company benefits by selecting their own coverage plans.

10. Excellent Customer Support

Rippling not only offers a great platform for your business’ HR and employee management needs but it also provides great customer service tools to enhance responsiveness. Rippling’s customer support also takes customer feedback and recommendations seriously, which shows how they use customer recommendations to improve the software. Rippling also does not hold back in helping clients learn how to utilize different tools and features by providing extensive learning and training materials.

11. Cost-Efficient Quote-Based Pricing

Dashboard Image

Customers can monitor and manage the number of users and their access in the command center dashboard.

Rippling offers its services by quote, which starts at $8 per user per month. The pricing is cost-efficient considering the advanced tools and features that come with the application. The lack of standard subscription plan options, however, may be a downside to some. Despite this, Rippling’s quote-based pricing model may appeal to businesses that want a subscription plan tailored exactly to their needs.

Keeping up with the changing work environment

Technology does not only help bridge the gap created by the sudden transition to the work from home setting. Technology also helps companies to be more creative in managing their employees. Companies accomplish this by exploring innovative options that would have probably been left ignored under normal circumstances.

HR teams are key players in employee management and development. Because of this vital role, they bear the responsibility of being at the forefront of helping employees acclimate to the changes by keeping them equipped and engaged. This, however, does not mean that HR teams must get the shorter end of the stick just to make things easier for everyone else.

Rippling is a software solution built to make a significant difference in how HR teams handle employee management, engagement, and growth. This is particularly helpful in the current situation, especially to employees who struggle in coping with the new work environment. For other software solutions vital to remote work, you can check out our list of vital remote employee management tools.

Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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