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Pros and Cons of Litmos: Is This Popular LMS Worth Your Money?

What are the pros and cons of Litmos?
An intuitive interface, comprehensive online learning tools, along with reasonable pricing packages, lead the reasons why Litmos is a good purchase choice.
In this article, we will look at the main draws of Litmos LMS that should make it a worthwhile investment choice for your organization. As well, we will try to check for any weakness that could make you weigh other options before finalizing your decision. Scroll down to learn what our experts have found while dissecting the popular software.

With an attractive pricing scheme, neat and friendly interface, and an array of hard-to-find functionalities, Litmos is understandably one of today’s most popular learning management systems. Developed in line with the one-size-fits-all concept, Litmos handily meets the needs of developing and established organizations, combining creative content creation with traditional, solid delivery.

In short, Litmos comes with all bells and whistles needed to qualify as a top performer on this market. But is Litmos the best option for your needs?

In this article, we’ll take a detailed look at the pros and cons of Litmos to help you understand its capabilities better and, hopefully, let you decide if it’s the right LMS for your company.

What are the pros and cons of Litmos?

litmos dashboard example

In short, Litmos LMS can:

  • Improve the quality of training and information retention
  • Help you make better use of talent opportunities and reward good work
  • Turn course creation into an engaging and enjoyable experience
  • Make content more accessible an easier to find
  • Enable remote teaching for larger groups of learners
  • Evaluate performance in detail
  • Blend seamlessly into your software infrastructure
  • Keep all your work well organized

In order to help you decide whether Litmos LMS is the right system for your needs, we’ve listed the main advantages and disadvantages of this system. You can also explore its features on your own with a great free trial plan that is offered by the vendor.

Key Advantages of Litmos

Litmos LMS if often highlighted as a revolutionary corporate training system due to the variety of advanced features and benefits it delivers to users from different niches and industries. Next to the originally provisioned employee/learner training, Litmos is also equipped for partner and compliance training, and relies on all necessary integrations to fit virtually any software environment.

What our experts deem to be the strongest side of the system is the unique combination of high-tier, professional internal/external learning programs with hassle-free navigation, which is also the leading factor for small and medium teams to consider it for their needs.

These are the most important reasons to consider Litmos as your future LMS:

Applicability in all niches and industries

Litmos LMS is, in short, designed to meet the training needs of all teams and companies. Regardless of the industry you are operating in, the system can cater to all needs of both learners and instructors, and distribute all types of content. It works with small teams just as well as with large and decentralized ones, while it is also adjusted to the expectations of sole content providers, looking to create beautiful courses, and earn from them.

There is also a special Litmos LMS version for healthcare providers (formerly BrigdeFront), which is again cloud-hosted, and just as easy to adopt as the original product. It is equipped with several healthcare education modules (Compliance, Revenue Cycle, Coding and CDI, and Business Skills Education), and a suite of pre-made course catalogs that make adoption easy even for first-time users.

A revolutionary approach to content creation

Busy HR managers and training administrators will certainly appreciate Litmos’s innovative approach to content creation. Alongside its embedded content creation tools that support various modules and file formats, instructors will also have an intuitive ILT module to schedule classes to their advantage.What is really unique is the presence of leaderboards and gamification features, which motivate learners with badges, points, and achievements, based on how well they’ve adopted the content. Upon need, the instructor can also develop personalized learning paths, and pay attention to the specific needs of each learner.

As a whole, content creation with Litmos LMS is made simple and less time-consuming, thanks to the drag-and-drop import mechanism and WYSIWYG editor, and the possibility to import/export files in all desired formats. The system supports files of all sizes (large, video content is welcomed), and works also with Tin Can and SCORM type files. Thanks to the variety of useful integrations, the instructor can use content from his Box/Dropbox account, and email feedback to learners straight from the platform.

More interactive training and better results

Litmos LMS has an unparalleled capacity to involve and engage users in the learning process, and prevents information from sliding through the cracks. Learners love its easy and memorable interface, along with the fact that all training materials are easily searchable and stored in a centralized database. As a fully mobile-optimized tool, Litmos provides the very same quality data browsing experience when accessed from a mobile device. For the purpose, users can download any of the native mobile apps developed by the company.

The core of interaction is of course gamification, as Litmos is one of the few LMS tools that track and reward good performance with badges and achievements. The instructor also has the opportunity to create personalized assessment paths and interactive quizzes, benchmark knowledge retention, and reinforce his teaching concept based on what learners think or want.

Litmos LMS also offers real-time notifications for both instructors and users, making sure everyone involved in the process is on the same page. This way, it secures a streamline and in-time communication and improves course completion rates.

Neat organization for your documents and training sessions

One of the reasons why even small teams and startup businesses opt for a learning management system is to organize training in a cost-efficient way, and eliminate the hassle of conducting actual physical sessions and printing materials. This is another scenario where Litmos LMS showcases its real power, putting in order even the most disorganized and versatile teams.

How does it work? A breeze to manage, and focused entirely on lowering time consumption, Litmos LMS groups all of your courses into logical categories and modules, and lists them in alphabetical order. Once the learner starts browsing for a particular course/doc, a variety of active keywords and searching filters (name, date, content type, category, etc.) are there to help him extract the right file in seconds.

The admins, on the other hand, are comforted with the unlimited transfer of files and courses from one module to the other, instant approval and delivery, and semi-automated evaluation. It is exactly thanks to such structuring that admins find it easy to assess their trainees’ work, depict hints and constraints, or simply get the whole picture of how their group is progressing.

Achievement tracking and accurate performance evaluation

The real blessing in disguise for instructors is Litmos’s unique approach to performance evaluation, as the system helps keep a close aye on how each and every learner is progressing. It provides detailed and well-structured insights covering the basic and specifically required indicators, and such whose data can easily be exported in both standard and custom reports.

How do Litmos reports add value to your learning process? Users can also see valuable metrics and percentage displayed in pie charts, tables, and graphs, and then compare the achievements in different courses, or among different groups of learners. Being the supervisor in charge of progress monitoring, you can also schedule reporting lists and evaluated areas, and determine the time range for each report. Once the process is complete, all reports can be exported in the desired format (both PDF and CSV), and exported to a third-party system. Dedicated Salesforce reports are also available for users of the community package.

Another advantageous circumstance is that instructors can collect feedback from their learners through several interesting methods, including out-of-the box satisfaction reports and inbuilt surveys.

Secure data and SCORM certification

What makes Litmos LMS a unique LMS service provider is the SOC Type 2 Highly Secure Environment and SCORM certification. It means that this learning system is bulletproof secure, protected, and accessible from all devices, browsers, and operating systems. Same applies for distributing courses and sensitive content, as Litmos gives users a 100% guarantee that their data won’t fall in the wrong hands. If you have a large and remote team requiring access to the company’s financial data, you’ve got yourself a winner.

Innovative and promising working policy

Now part of SAP, Litmos LMS is backed up by the global footprint and impeccable reputation of this software provider. The innovative development team is trying hard to stay in line with all trends and developments, introduce only top-notch features, and look for alternative and more efficient ways for learners to adopt and retain information. The system both looks and performs modern, with an interface reminiscent of users’ favorite social networks.

A vast landscape of useful integrations

There are two functionality concerns Litmos is trying to tackle with its integration policy: Seamless distribution and exportation of content; and Monetizing of content. For the purpose, it functions in seamless synergy with a variety of eCommerce, Accounting & Finance, Payroll Management, and  Marketplace service providers, and connects easily to Document Management, Sharing, and Email Service Platform. It also offers more than 30 marketplace connectors to rely on when selling and distributing content to large audiences. Prominent names on the integration list include Box, Dropbox, QuickBooks, Shopify, OneLogin, Okta, and more.

Salesforce users will benefit from a dedicated Salesforce Package & Community Connector ($5/user/month) that collates all of the system’s functionality, plus Role Hierarchy Sync, Salesforce recommended courses, access to courses on SFI mobile, new user provisioning, and Salesforce powered performance & finance reports.

Seriously affordable and small-biz friendly pricing

The applicability of Litmos LMS in startups and small business environments is not only connected to the ease of use of this system, but also the affordable pricing scheme that starts as low as $2 a month/user. The basic package does not limit the number of participants, and covers all basic functionality such as course creation, learners’ dashboard, reporting, multilanguage instances, custom branding, and mobile apps. Transition to Salesforce Community paid plan will also be painless, as here they can involve up to 1000 users for only $5/user/month. A 30-days, fully-featured free trial is also available.

For more than 1000 users, the company should contact the vendor and share details, and will consequently receive an individualized quote that meets its needs and budget possibilities.

Reliable support and access to training materials

The first thing you will notice landing on Litmos’s home page is the dedicated base of learning materials packed inside the Resources tab. There, you can find documents, webinars, and course creation papers developed to further streamline each user’s experience. For all questions and inquiries, you can contact the company’s experienced and knowledgeable team accessible via phone and email, or simply join the large community of users that are glad to share their experiences.

For more details on the software and its capabilities check out our full Litmos review.

Disadvantages and Downsides

There isn’t much to dislike about a system as effective and affordable as Litmos LMS, but our experts still suggest areas which can be improved to make users’ experience spotless. Based on the company’s trend and will to work around customers’ suggestions, we expect Litmos LMS to become even better in the future. These are the disadvantages to consider before making your purchase:

No tagging option

The reason why some of the customers find Litmos’s learning paths confusing is the lack of a tagging option, which tends to make assessment and feedback delivery more tedious than usual. In our opinion, a modern tagging function would replace the recreation of link modules, facilitate course access for teams as it is for individuals, and make feedback more visible. This will help save even more time in the future.

No direct payment processing

There is also some work to do around the platform’s eCommerce feature, where it would be an awesome idea to insert a token-based system, and further facilitate selling and online management of courses. What the platform lacks, according to some users, is a dedicated payment gateway connection, as for the purpose it still relies on marketplace integrations.

A modest learning curve for first-time LMS users

Due to the variety of advanced features and content creation tricks, Litmos may take a while to learn for first-time users. This, nevertheless, can be observed as an advantage as well – team admins are recommended to spend some extra time exploring the system, and to unveil its full potential, so that everyone on board is ready to maximize its value, and make the most of its functionality.

Conclusion

Litmos is a solid learning solution that offers excellent features all around to meet the modern delivery of learning for today’s connected world. There is nothing better than firsthand experience with the software, and for that it would be best if you availed of its free trial offer. This should let you assess how the platform actually addresses your own requirements, and get in touch with its experts to discuss areas that matter to your business.

Allan Jay

By Allan Jay

Allan Jay is FinancesOnline’s resident B2B expert with over a decade of experience in the SaaS space. He has worked with vendors primarily as a consultant in the UX analysis and design stages, lending to his reviews a strong user-centric angle. A management professional by training, he adds the business perspective to software development. He likes validating a product against workflows and business goals, two metrics, he believes, by which software is ultimately measured.

2 Comments »
LH says:

I'm new to a company that is using Litmos, but only in a very lightweight way, so I am learning it to do more with it. I've gone through the so-called online learning, and searched high and low for all the learning and documentation and have found it lacking. I think I can summarize this in two categories:
- difficulty finding specific topics
- difficulty navigating the so-called learning
There does not seem to be a master index of granular topics, so that you can just look up specific topics such as "how to create a new course" or "how to edit an existing course". There does not seem to be any documentation that provides detailed information about any given field.
I find the quick learning path to be lightweight and frustrating to navigate. For example, if you want to go back to an earlier topic or jump ahead. There is no master hierarchy of -- what I guess I'll call -- modules; in other words, a menu. There IS a menu, but it is only the most broadest of menus (white, green and black belt, and I have no idea what each of these really covers).

Here's an example. I've gone through the quick start learning path. A few days pass. Now I am creating a new course, and straightaway, I want to know more about a checkbox called "active". The only place I can find information about this is a PDF document that I had to search for on the internet, and then, all it said was one sentence about it.

Another frustration is that, repeatedly in the online modules, I keep seeing a phrase similar to "we'll cover this in more detail later" or "don't worry, you'll learn more about this later" -- this is in just about every module! But I never do find that place where I get more detail! It's sort of like a video game where you're trying to get to the prize ... but it's never there.

Also Litmos could benefit greatly from hovers on the various fields in various forms, or an online Help.

Reply to this comment »
Mike Martin says:

Thank you for your honest feedback. Insightful comments like yours help us understand what we’re doing right, and where we need to improve.

My name is Mike and I’m the Chief Learning Officer here at Litmos, responsible for our customer training initiatives. Let me address a few of your concerns, and of course, extend the invitation to connect with me personally anytime to talk further.

First, our online self-paced learning resource/classroom, which we refer to as Litmos Dojo (dojo.litmos.com) was built to house our more formal training. The type of resource you would use if you were first starting out, and wanted to follow a logical learning progression through the platform. The content is delivered as courses using video, animation, printable text, voice-overs, and images.

For the times you need a quick reference or a ‘just-in-time, just-in-place’ piece of information we also curate a Knowledge Base on our support site (support.litmos.com). The resources here are primarily short text articles with screenshots and focus on very specific topics.

These are two different approaches depending on what you need at the time - classroom or quick reference.

In the Dojo we positioned our formal training two ways to meet our Customer’s stated needs; we have the deep-dive “Belt” courses that walk learners through every aspect of the platform, and we have our “Fast Track” courses for folks who don’t have the time but need to get trained quickly.

“There does not seem to be a master index of granular topics…”

I’m sorry to hear that this was frustrating for you. To address the topics, we’ll work on improving the organization and search functionality and help you get to that existing content faster in the future. In fact, based on your comment we found a better way to tag courses with metadata, are updating the Dojo, and building a short tutorial for customers on how to improve their organization and search functionality as well!

In your example, when searching for ‘course’ in the course library, the Fast Track course titled “Fast Track – Courses” and the deep dive course titled “How To: Build a Course – The First Step” both appear. Further, if you head over to the Course Library all of the courses (a master index) are there for you to explore!

“I find the quick learning path to be lightweight and frustrating to navigate. For example, if you want to go back to an earlier topic or jump ahead. There is no master hierarchy of — what I guess I’ll call — modules; in other words, a menu.”

Again, I apologize for the frustration. The Fast Track Onboarding Learning Path consists of 6 courses (Dashboards, Account Settings, Teams, People, Courses, and reports). Each course consists of at least one module of instruction (the ‘Courses’ course is broken into three modules, following instructional design best practices) and the learning objectives for each are detailed in the information hover-over.

The Fast Track courses are intentionally lightweight to offer another path for those who do not have the time to commit to completing the deep-dive. You also have the ability to take any of the modules in any order you choose, and retake as necessary.

“There IS a menu, but it is only the most broadest of menus (white, green and black belt, and I have no idea what each of these really covers).”

The belts are our way of adding levity to the general “Beginner,” “Intermediate,” and “Advanced” categorization you typically find in a learning path, and it fits our Dojo theme. The White belt is a collection of all of the course content you need to learn to begin using and becoming successful with Litmos from the start. The green are the intermediate courses that walk you through creating your own content in Litmos, and the black are the advanced options and administration features.

Take the White Belt course for example – it consists of nine modules, which are strategically all individual courses as well. You can take them independently in the Dojo if you wish, and are built to be pretty specific (“Mastering the Learner Dashboard” for example). We tried to put exactly what you were learning in the title as much as possible to avoid confusion.

For the same reason, you can find the learning objectives for each of the modules that make up the White Belt (Beginner courses) as well so you know what you’re getting into.

“… I want to know more about a checkbox called “active”. The only place I can find information about this is a PDF document that I had to search for on the internet, and then, all it said was one sentence about it.”

First, you did the right thing searching the Internet for incredibly specific and granular topics like the “active” button. I do the same when I’m looking for something specific and don’t want to scan through a formal course for one bit of information. Your search would uncover the quick reference materials related to the topic in our Knowledge Base. You could certainly find information about the active button in our Course Settings course in the Dojo as well, but it wouldn’t be as fast since the Dojo houses our formal learning and not really the quick reference materials. As mentioned earlier, we use the Dojo to provide a more classroom approach and the Knowledge Base for more quick reference applications.

I would like to sincerely extend an invitation to explore this further with you, and appreciate your time and insights! I’m personally dedicated to making the Litmos learning experience as simple and rewarding as possible and using feedback like yours to illuminate the blind spots. Thanks again!

Reply to this comment »

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