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Preno Pricing Packages: What’s Included in the Pricing Plans?

How much does Preno cost?
Preno costs $65 per month for businesses with 1-10 rooms, $108 for 11-20 rooms, and $178 for 21-50 rooms. Their monthly pricing packages are designed for small and medium organizations but you can contact Preno if you would like a tailored enterprise plan with hotel management features that are most important for your business processes.

Preno is a simple, yet powerful hotel management software used by over 500 accommodation providers across the globe. A cloud-based software, you can access Preno on-the-go from mobile devices and manage your bookings in real-time. Hoteliers have streamlined their operations through Preno’s user-friendly interface, advanced integrations, and continuous improvements in the app’s features and usability. The only question now is, how much does it cost?

In our Preno pricing article, we’ll take a look at the monthly plans that the vendor has to offer, paying attention to the included features in each one. This way, you can have all the information you need as you gauge whether this is the right hotel management platform for your business.

Preno pricing packages

If there’s one silver lining to the COVID-19 pandemic, that would be the accelerated adoption of technology in the hospitality industry. Smart features that were once thought of as fancy add-ons are now enabling many hoteliers and accommodation providers to navigate the many health protocols and restrictions brought about by COVID-19.

Moreover, SaaS tools for small businesses, particularly cloud-based hotel management software with mobile capabilities, suddenly became a crucial part of operations for businesses that want to manage their bookings, change rates, and take control of their operations while working from home or maintaining social distancing at their hotel premises. Other digital technologies that were implemented as a response to the pandemic include integrated booking and check-ins, apps that track spaces used by guests, and locks activated by smartphones.

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Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19

Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Increased frequency of cleaning and disinfecting procedures: 60

Increased frequency of cleaning and disinfecting procedures

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Guest areas/public spaces arranged for social distancing: 39

Guest areas/public spaces arranged for social distancing

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Contactless payment: 35

Contactless payment

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Temperature checks of guests entering the property: 33

Temperature checks of guests entering the property

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Room keys/locks activated by a smartphone: 26

Room keys/locks activated by a smartphone

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Self-service check-in via kiosk: 23

Self-service check-in via kiosk

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Digital messaging services to avoid physical contact with staff: 20

Digital messaging services to avoid physical contact with staff

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
More frequent communication of policies and procedures: 20

More frequent communication of policies and procedures

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Expanded room service options: 20

Expanded room service options

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Permanently ending some hotel services (spa, casino, restaurants): 13

Permanently ending some hotel services (spa, casino, restaurants)

%
Public Opinion: How to Improve Customer Comfort Levels at Hotels After COVID-19
Temporarily supending some hotel services (spa, casino, restaurants): 9

Temporarily supending some hotel services (spa, casino, restaurants)

%

Source: eMarketer, 2020

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Even with the rollout of vaccines and after the pandemic, it is highly likely that businesses in the hospitality industry will still implement health protocols and set up their systems using the latest available technology that can aid in their operations. This will be a response to the expectations of guests and customers who will still look for the same security and sanitation post-COVID-19. Based on a survey, 60% of respondents said that increased frequency of cleaning and disinfecting procedures is important to improving customer comfort levels at hotels after the pandemic.

Luckily, with hotel management tools, staying on top of these concerns is a breeze. The only challenge now is choosing which one suits your business. Below, we will be diving deep into the features that Preno, one of the leading software in the industry, has to offer. With this, you can better understand how this platform can help you and whether or not it fits your budget.

Overview of Preno

Preno dashboard

Preno is a cloud-based hotel property management software that comes complete with modern features designed to help hotels and accommodation providers streamline their operations and increase employee productivity. Used by accommodation businesses around the globe—from boutique hotels to local motels—Preno is intuitive to use and setup, so you can get your staff on board quickly and effortlessly. There’s also 24/7 customer support and training, which means users will always have expert guidance if ever they need more help with certain tools or need to solve an issue on the platform.

On the Preno dashboard, you get a clear, visual layout of all your private and group bookings. Using the grid view, you can easily check reservations, change bookings, and accomplish related tasks through a simple drag-and-drop function. For a more personalized guest experience, the software lets you capture guest details such as stay preferences, favorite rooms, requests, and more. You can also store customer payment information such as credit card details. Preno integrates seamlessly with accounting software like Xero and MYOB and payment gateways like Stripe, Braintree, and Windcave.

Aside from its user-friendly dashboard, Preno also has reporting features that provide the data you need on key hotel metrics such as occupancy rate, revenue, and the like. Using filters, you can quickly drill down and find the information you need on a particular room, service, reservation date, and other pertinent performance metrics. With just a few clicks, you can get an overview of your operations and zoom into details if you need to make a more in-depth analysis of the data.

Housekeeping services cannot be neglected for any hotel business, especially in this time of the pandemic. Preno can help make your housekeeping schedule more organized through its detailed housekeeping tools. Your staff can track and update housekeeping status within the software and you can add notes, guest requests, and set tasks for a specific room to make housekeeping activities more efficient. Updates are delivered in real-time, so you can stay on top of your housekeeping schedule

Detailed Preno Review

Key Features of Preno

  • User logs and activity tracking
  • Guest experience management
  • POS integration
  • Multiple payment methods
  • Dashboard
  • Group booking management
  • Invoicing
  • Deposit management
  • Quick check-ins
  • Online channels
  • Online booking
  • Custom reporting
  • 24/7 in-app chat support
  • Connected room support
  • Accounting software integration
  • Bank reconciliation
  • Flexible contract subscription
  • Agent commission management

Preno Pricing Packages

Preno pricing plans are based on the size of your hotel or accommodation rental business. These plans are best suited to small and medium organizations and are billed on “pay-as-you-go” monthly payments. Preno does not offer a free plan but you can test the software’s features when you avail of their 7-day free trial.

1-10 Rooms – $65 per month

The first plan is for 1-10 rooms and is priced at $65 per month. If you are thinking of renting out just a spare room, an entire summer house, or a few rooms within your property, this plan can be an excellent way to start. It’s a cost-effective option where you pay a competitive monthly subscription with no sneaky hidden charges.

11-20 Rooms – $108 per month

Meanwhile, if you have more than 10 rooms or you are already running a medium-sized accommodation business, you can go for the next plan, which is the monthly plan for 11-20 rooms. This will set you back $108 per month.

21-50 Rooms – $178 per month

The third option in the standard plan is for businesses with 21-50 rooms to manage. Being the largest one among the three plans, it’s also the most expensive, priced at $178 per month.

The great news is that no matter which plan you choose, you’ll get full access to the product. Preno only segments ts plans by the number of rooms you want to manage using the software. And if you need something that can accommodate more than 50 rooms, you can contact the vendor for a customized plan.

With that said, let’s take a look at some of the most useful features in Preno and how they can make your hotel and accommodation business become more efficient.

Features Included in Preno Plans

Flexible Grid View

When it comes to hotel property management, being able to effectively manage your bookings is one of the most important aspects of the business. Preno can help you do this with its flexible grid view. This feature allows users to check current, past, and future bookings. With this, you can easily switch between views to check key reservations and guest details such as check-ins and returning guests. Additionally, you can confirm if a booking has been paid from right inside the grid view via clicking the “Paid” tab. There’s also a grid to see and manage all your group bookings.

Aside from quickly keeping tabs on all these key guest and booking details, flexible grid views are also useful in planning your hotel’s schedule. For example, you can view dates two weeks forward and even input important events in your local area or holidays so you can anticipate demand for your rooms and prepare them accordingly. There’s also an option to go back two weeks in your grid view if you want to compare the number of reservations you received that time or would like to see who are the guests who previously booked a stay with you and which rooms they occupied.

Preno_flexible grid view

Have instant access to key hotel information such as bookings, check-ins, returning guests, and unpaid invoices.

Guest Profiles

Competition has always been tough in the hospitality industry. But one way to maintain your edge over competitors is to improve and personalize the customer experience. Part of a good customer experience strategy is to have the right tools that can help you automate, analyze, and customize processes in your operations. You can do all these using Preno’s guest profiles feature.

With functionalities such as saving payment details and taking note of guest preferences, Preno’s guest profiles enable you to follow the latest hospitality trends like providing personalized service. The platform can store credit card details and speed up the entire check-out/check-in process. Aside from saving payment details for faster transactions, you’ll also be able to build customer profiles by adding and recording every new information and request you receive from guests.

For instance, Preno can be a place where you keep track of a guest’s preferences when they last stayed at your hotel. For instance, you’ll know if they have a favorite drink or prefer to have a bottle of their favorite wine ready in their room once they arrive. You can even export this information to your custom database.

Preno Guest Profiles

Store credit card details within Preno to make check-outs faster. Record preferences for personalized customer experience.

Comprehensive Reporting

With the many changes happening in the hotel and property management sector, it’s important for managers and owners to always have the information they need to make timely and informed decisions for the business. This is where Preno’s comprehensive reporting features can make a huge difference. The platform reports on key hotel metrics such as room category-wise room reservations, no-shows and canceled reservations, and custom dates and source breakdowns.

Revenue reporting is also available and as the system collects all these data, you’ll be able to track and compare your business performance over time. You might even spot developing trends in occupancy such as which rooms are selling fast, which rates get you maximum reservations, and from which sources you are able to get the most bookings.

Preno Reporting

Drill down into specific details such as source, room-type, date, and more.

Pricing to Suit Your Hotel Business

Unlike other complicated pricing plans that exist within the SaaS world, the Preno pricing plans follow a simple “pay-as-you-go” model. All of the features of the product are included in each of the standard monthly plans; you only pay for the number of rooms you need to manage for your business. That means all the powerful, modern features and tools but without the extra costs.

Furthermore, with pricing based on the size of your businessnot on the features you want to availPreno offers you highly scalable and cost-effective hotel property management software. This can be very attractive to small businesses and startups that usually cannot yet afford expensive monthly or yearly subscriptions but want cutting-edge technology in managing their accommodation rental operations.

As one of the top products in the market today, Preno includes a lot of the must-have features of a modern property management system. The best way to really get to know the product is to take advantage of its 7-day free trial. The company also provides 24-hour chat support for your all inquiries, so make sure you contact them if you would like to schedule a product demo.

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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