Pros & Cons of iSpring Learn LMS: Analysis of Top Learning Management Software

What are the pros and cons of iSpring Learn LMS?
The pros and cons of iSpring Learn LMS are anchored on its wide range of tools and features that make it easy for users to create courses, upload elearning materials, and monitor a learner’s progress. Since the product is loaded with functionalities, it can sometimes feel overwhelming for new users but the good thing is that iSpring has many video tutorials and webinars plus, a support team ready to help its clients.

Are you struggling with creating content for your elearning courses and training videos? Most learning content authors and people involved in training encounter problems with the tools they use in producing and delivering their courses. Either they find it hard to use software or the software itself is riddled with bugs that slow down the entire process of producing their content.

If you are in this predicament, iSpring Solutions through its product, iSpring Learn LMS, can be an effective way to address the problem. iSpring Learn LMS is an award-winning learning management system that includes content management features so you can put your courses together, complete with video and image assets from right inside the LMS. It’s an easy-to-use platform with simple drag-and-drop functions and an intuitive dashboard to help you create quality, interactive courses fast.

This article looks into some of the pros and cons of iSpring Learn LMS and how they can improve the way you deliver your elearning courses. You’ll also learn about some of the drawbacks of the software so you know what to expect should you do decide to sign up for a subscription.

pros and cons of ispring learn lms

LMS technology helps facilitate the creation and delivery of online training and interactive courses to learners. As such, the global demand for learning management software experienced a surge during the COVID-19 pandemic, when most companies had to roll out remote work policies. Its market was estimated to be worth $10.84 billion in 2020 and is projected to reach $44.49 billion in 2028.

An excellent LMS is crucial not only to schools and institutions that provide online learning but also to learning and development (L&D) departments that need to regularly produce training materials and manage the development of their organization’s workforce. Smart and interactive platforms are expected to dominate the market and security, customization, and ease-of-use are some of the sought-after features in an LMS platform.

Though LMS key market players are taking into account all these features and leveraging advanced technology such as AI, VR, and analytics in their LMS products, there’s still room for improvement. For example, a survey of LMS complaints revealed that 40% of global L&D departments struggle to use their LMS. Meanwhile, updating and revising content is also a problem for 30% of users. Other complaints included inflexibility and difficulty integrating their LMS with other enterprise software (33%).

Source: Statista, 2020

These are but a few of the problems that iSpring Learn LMS aims to solve. However, while this solution has impressive functionalities, it is not one-size-fits-all. To help you find out whether this is the right solution for you, we will thoroughly discuss its key inclusions below.

What is iSpring Learn LMS?

ispring learn lms dashboard

iSpring Learn LMS is a learning management software that makes it easy for authors to create, manage, and share courses and training materials with learners. You can upload existing assets from your computer or create them directly from inside the platform. It has a well-designed folder-based interface that helps you organize your content in a logical, easy-to-follow order.

Revising and adding content to your existing courses is made simple with drag-and-drop functions and an intuitive dashboard. You don’t need advanced IT or technical skills in LMS to successfully find your way into the system. If you do get lost occasionally, iSpring Learn LMS has many tutorial videos, webinars, and articles in their online knowledge base that you can use for self-serve problem resolution. Best of all, iSpring Learn LMS has a technical support team you can contact via phone or email.

User management features allow you to easily invite or add collaborators, while permissions provide you with better control and security when it comes to how users can access your materials and courses. You can assign users into groups, which is a useful feature if you need to track the learning results of different learners or employees coming from separate departments. Rules, on the other hand, allow you to automatically assign training videos, courses, or tasks to learners based on their progress, job position, group, etc.

iSpring Learn LMS is available on iOS and Android, so your learners can go through your courses from any mobile device at their own convenient time and wherever they might be located. Their progress can still be tracked offline and sent to the LMS for synchronization when their internet connection is restored.

iSpring Learn LMS

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iSpring Learn LMS provides you with the following key features:

  • User Management
  • Content Management
  • 24/7 customer support
  • Reporting
  • LMS Customization
  • Training Management
  • Learner Portal
  • Custom Options
  • Gamification
  • SSL Security
  • Synchronous Learning
  • Offline Access
  • Webinar (via integrated Zoom)
  • Mobile Apps for iOS and Android
  • Training Metrics
  • Integration with iSpring Authoring Tools
  • Chat

Detailed iSpring Learn LMS Review

iSpring Learn LMS Advantages & Disadvantages

Content Management

Creating elearning content is easy with iSpring Learn’s integration with iSpring Suite’s authoring tools. This is probably one of the most attractive features of the product since not all LMS have capabilities for content editing/content management.

Inside the platform, you can upload materials or courses you already have stored on your computer. These can be PowerPoint slides, PDFs, and Word or Excel documents.  Aside from uploading pre-made content, you can also create interactive longreads right in the LMS using the built-in longreads maker. Even the most non-tech savvy employee can put together beautiful videos, articles with illustrations, etc. since the software doesn’t require advanced technical skills. You can customize designs, including self-test questions, and divide long articles into chapters.

The system is also designed to help you make SCORM compliant courses. This is an important consideration when creating elearning content as this ensures interoperability. You can register and track all SCORM 1.2 and SCORM 2004 content, whether they were created in iSpring Suite or 3rd-party apps.

content management

Content management features allow you to upload pre-made courses or create your own inside the platform.

User Management

One of the standard features of an LMS platform is user management. iSpring Learn LMS has powerful tools to help you easily structure your organization and assign permissions and access to specific users, groups, or teams. As you can imagine, it can become a nightmare once you have several hundred users accessing the content in your LMS and you’re not able to properly monitor and control their activities inside the platform.

iSpring lets you add users quickly into your system. You can also set user roles, such as organization administrator, author, or user. It’s also possible to create groupings for your users. For example, if you are working as an HR trainer or L&D professional, you can group users into new hires, marketing teams, or sales teams. You can then assign courses or assignments to learners based on the group they belong to or their progress in the course.

Moreover, iSpring doesn’t charge for the number of administrators you assign, unlike other LMS. This means you can apply administrator roles to as many users as you want. As for users, you can have as many registered users as you want and only pay for active users. Also, you can remove users so that they won’t be able to log in but their progress data will still remain intact and saved in the system.

With all these great user management features, iSpring definitely has an edge over the competition. However, to fully enjoy these features, you’ll have to subscribe to a yearly plan. Pricing for 100 users, for instance, is set at $3.66 per user, per month, billed annually. Monthly subscription plans are currently not available.


No matter which type of elearning material or course you are creating, it’s important to have a way to track the progress of your learners. iSpring Solutions has included reporting and analytics in iSpring Learn LMS so that authors and administrators can better monitor the progress of their learners. For example, you can generate people reports, which provide data on users or groups that show the greatest interest in online learning. You can review the activities of each user, which courses they’ve finished, and compare how their skills have improved based on their job performance.

On the other hand, you can use content reports to see which teaching materials or courses are really effective and which ones are not. Once learners have taken quizzes, it’s also possible to get information such as the number of attempts, answers, and average scores. You can also have reports on performance summary, courses taken, and more.

Though reporting features in iSpring Learn LMS are very helpful to users, there are still some limitations. Based on user feedback, it can still be a challenge to create custom reports. This is mostly due to bugs in the system or users doing a wide range of ad hoc reports. iSpring Solutions takes this feedback seriously and is continuously working on incorporating them in each software update.


Reporting features make it easy to track a learner’s progress.

Training Management

If you are involved in training different people coming from different teams, departments, or even countries, you’ll need powerful training management tools to keep the training process running smoothly. iSpring Learn LMS allows you to manage your courses more efficiently by using auto-assign. For example, if you are training employees in a manufacturing company, you can automatically assign training videos to members of your production team working on specific projects.

Moreover, you can use filters to search for an employee then assign them a training module for their next task. If you need to distribute learning materials to warehouse personnel, you can do so by assigning them by group or department. This feature also works the same way when you need to assign courses to teams in another branch or region.

Learner Portal

iSpring Solutions developed a highly intuitive learner portal for iSpring Learn LMS. Content is divided into two categories: To Do and Completed. This makes it easy for learners to have a visual reference of their progress and keep track of their courses.

Moreover, the portal is packed with tools and features that ensure you can provide quality experiences to your learners. For instance, if a sales employee is in the middle of a course on sales negotiation and has a question about the material, he can immediately contact the author of the course inside iSpring Learn LMS.

Another notable feature in the learner portal is gamification. This technique is widely used in elearning and gamification in employee onboarding has actually become one of the trends in corporate training. Being able to incorporate gamification in your courses in iSpring Learn leads to more fun and engaging learning. For example, employees can stay motivated as they check their rankings or progress on leaderboards. They can also earn badges and points whenever they complete a course.

If there is one con to be mentioned about the learner portal, that would be the lack of discussion boards for social learning. Social learning can increase learner engagement and stimulate memorability. This feature can be another one in development for future versions of the software.

learner portal

The Learner Portal dashboard on iSpring.

Mobile Apps

Mobile learning is also one of the trends reshaping elearning. It’s a big advantage to have native mobile apps available to your LMS since it provides the flexibility and portability that many learners now demand. The developers from iSpring Solutions have made sure that your learners and employees can take iSpring Learn LMS with them and take courses on the go. The software has free mobile apps for iOS and Android users and can be accessed even if the learner is offline.

The best thing about mobile learning on iSpring is that all your progress data will be saved and synced with the system once your internet connection is restored. This means users can save content on their mobile devices and study at their most convenient time.

Web Meetings by Zoom

Webinars and web conferencing took center stage when classrooms, meetings, and training needed to move online due to the COVID-19 pandemic. In fact, 30% of organizations started to use web conferencing for the first time during the pandemic. This is why iSpring Learn LMS’s integration with Zoom, a popular video conferencing service, is truly a game-changer. This is because it makes training employees, teams, and students even faster and easier. You can schedule classroom sessions and hold video meetings from right inside the platform under the Events menu.

If there are any changes in your meetings, iSpring will send out notifications to participants about the new schedule. If you need to add new participants to your webinars, you can simply send them an invite and they can join via a link or their iSpring user account. Stats on activities and attendance will all be collected by the platform in case you would like to review them later.

When you conduct web meetings or training, you’ll be able to see how many people are currently in attendance. Plus, you can always save an HD recording of your webinars, which makes it super convenient for sharing and reviewing topics discussed in the meeting. But perhaps the most convenient feature is that iSpring connected to Zoom also works on mobile devices using a variety of operating systems like Android, iOS, Windows, and Linux. This means you can always have meetings on the go on whichever device you prefer.

zoom integration

Zoom integration makes training employees, teams, and students even faster and easier.

LMS Customization

iSpring Learn LMS can easily be customized to suit the branding and look of your product, business, or organization. Its intuitive menus and dashboard allow you to quickly upload assets, such as logos and images. You can set color themes as well so your courses and learning materials all reflect the styles associated with your brand.

The platform also has localization features. This means you can translate the learner portal to the language spoken by your target learners. You can imagine this feature will become handy when you have to train staff or students from different countries.

Try iSpring Learn LMS for Your eLearning Needs

This article has highlighted some of the pros and cons of iSpring Learn LMS.  These can immensely improve the way you create and deliver elearning courses. It has all the standard features you would expect from a modern LMS and loads more when it comes to advanced content management through its integration with iSpring Suite authoring tools.

No platform is perfect, though. iSpring has areas to improve and some features to add in future updates. But you should not let the cons mentioned here stop you from investigating further. If you think iSpring Learn LMS can address your elearning requirements, then you should definitely take advantage of their free trial offer. You can also continue your research on important features of LMS software through this buyer’s guide to cloud-hosted LMS.

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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