104 Transportation Industry Statistics You Can’t Ignore: 2021/2022 Market Share & Data Analysis
Lately, the fast pace of technological innovation, volatile economic times, and the disruption of the COVID-19 pandemic have made it difficult for businesses in the transport and logistics industry to thrive. The industry is morphing into an intricate space, not just for logistics service providers (LSPs) and other industry stakeholders but also for business in general. Because of this, it’s becoming increasingly important to gain an in-depth understanding of the transportation industry statistics and data.
Transportation is, without a doubt, an indispensable economic activity for any business. It is an instrumental logistics function that entails moving goods from the warehouse to places where they are demanded. Put simply, transportation provides the essential services through which a business physically connects to its supply chain partners, namely consumers and suppliers.
In this article, we’ll reveal all the essential transportation industry data and statistics you should know. Whether you are an LSP or are looking to hire one, these stats will help you overcome the industry challenges. They’ll help you find ways to remain competitive and optimize your services to meet customer demands.
Transportation Industry Statistics Table of Contents
There have been a number of emerging digital trends like the use of unmanned aerial vehicles (UAVs), autonomous trucks, artificial intelligence (AI), and augmented reality (AR). All these factors, coupled with the socio-political and economic factors, have had a telling impact on the transportation industry.
The logistics/trucking sector is followed by passenger ground (26%), shipping (17%), passenger air (14%), and railway (4%). (PwC, 2019)
Besides, 12% of the share of technology-driven acquisitions in the travel and logistics market. (PwC, 2019)
Also, the global Intelligent Transport System (ITS) market in roadways will reach more than $72.3 billion by 2022. (PwC, 2019)
The transportation and warehousing market size in the US in 2019 will be $1.3 trillion. (IBISWorld, 2020)
Moreover, according to the transportation industry report the transportation and warehousing market size in the US will grow at a rate of 2.6% in 2019. (IBISWorld, 2020)
The annualized growth rate between 2014 and 2019 for the transportation and warehousing market was 1.7%. (IBISWorld, 2020)
However, the COVID-19 pandemic had a severe impact on the global freight forwarding market. In 2020, there was a 7.5% decrease in the market’s growth due to the outbreak. (Statista, 2020)
The air freight forwarding market likewise experienced a decrease of 7.7% while the sea freight forwarding market a decrease of 7.3% based on a scenario of severe impact brought about by the pandemic. (Statista, 2020)
To enhance supply chain resilience, 53% of business executives plan to have dual sourcing of raw materials, 47% plan to increase the inventory of critical products, while 40% will implement nearshoring and expanding their supplier base. (Statista, 2020)
The rail transportation industry in the US accounts for total revenue of $80 billion. (IBISWorld, 2020)
Interestingly, in 2018, the container shipping market reported a growth of 4-4.5% in container volume. This is a drop compared with the 5.8% growth rate recorded in 2017. (Transport Intelligence, 2019)
Most importantly, the total logistics market size amounted to $6.1 trillion in 2018. (Transport Intelligence, 2019)
The global logistics market is expected to grow at a CAGR of 3.48% from 2016 to 2022. (Cision PR Newswire, 2020)
With a score of 8.9, China is the leading emerging market based on the Logistics Performance Index. This is followed by India (7.39) and the United Arab Emirates (6.36). (Statista, 2021)
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Top 5 Emerging Logistics Markets in 2020 Based on Logistics Performance Index
Top 5 Emerging Logistics Markets in 2020 Based on Logistics Performance Index China: 8.9
Top 5 Emerging Logistics Markets in 2020 Based on Logistics Performance Index India: 7.39
Top 5 Emerging Logistics Markets in 2020 Based on Logistics Performance Index United Arab Emirates: 6.36
United Arab Emirates
Top 5 Emerging Logistics Markets in 2020 Based on Logistics Performance Index Indonesia: 6.14
Top 5 Emerging Logistics Markets in 2020 Based on Logistics Performance Index Malaysia: 6.07
Generally, a lot of things are taking place in the transport industry. There are new technologies, new entrants, increased customer expectations, and new business models. As the industry confronts these changes, both risks and opportunities will emerge, that’s for sure. As it stands, it’s difficult to accurately tell the direction the future of this industry will take.
However, going by the above statistics, it’s clear that the industry is on an upward trend. As a result, there is no need to panic. Instead, its time to devise modern strategies that will uphold your company’s position in the competitive arena. In the same sense, the onus is on you to embrace the digital transformation and look ahead to technologies that will enhance service delivery. Implementing fleet management software provides a soft start and can be the launchpad to the adoption of other innovations.
2. Freight Industry Statistics
The freight industry entails firms that move bulk goods as part of an integrated, multimodal logistics network. This can be a company transporting its goods, firms moving goods for other companies or third-party agents that arrange the movement of goods on behalf of others.
Being a highly fragmented industry, the freight sector in the US has experienced multiple upheavals. From increasing international freight traffic to the adoption of smart containerization, change has been constant. Here are some interesting freight transportation industry statistics you should know.
The majority of carriers are smaller providers working with less than 20 trucks. (Transport Intelligence, 2019)
FedEx has a parcel hub at the Memphis International Airport, operating 400 flights a night. (Transport Intelligence, 2019)
Interestingly, the Memphis International Airport was the busiest cargo airport in the US and the second-largest cargo hub globally, trailing behind only Hong Kong airport. (Transport Intelligence, 2019)
Besides, freight companies in Europe with less than 50 workers account for nearly two-thirds of the total European road freight market revenues. On the other hand, companies with more than 250 employees account for approximately 10%. (Transport Intelligence, 2019)
Moreover, the latest transportation industry market research shows DHL Express is the largest international express services provider by revenue. In 2017, the company reported revenues of $13.3 billion. (Transport Intelligence, 2019)
UPS came second with a revenue of $9.81 billion, followed by FedEx with $7.09 billion. (Transport Intelligence, 2019)
Trucking volumes are projected to rebound in 2021, increasing by 4.9% next year. From 2021 to 2026, it is forecasted to grow at a CAGR of 3.2%. (American Trucker, 2020)
Smart containerization replaces 60% of inner-city vehicle trips. (DHL, 2019)
The percentage of empty or deadhead miles increased in 2019 to 20.1% from 16.6% of total miles in 2018. (American Transportation Research Institute, 2020)
Global maritime trade was projected to decline by 4.1% in 2020 as a result of the COVID-19 pandemic. However, it is expected to expand by 4.8% in 2021. (United Nations Conference on Trade and Development, 2020)
Interestingly, ground transportation industry statistics, road freight the dominant segment, controlling nearly one-third of the total global logistics spend ($1972.9 billion). (Transport Intelligence, 2019)
Air cargo and rail intermodal tonnage are expected to increase in 2021 by 2.2% and 0.5% respectively, because of the strong growth in e-commerce shipping. The demand for the air cargo business will be driven by vaccines and personal protective equipment. (Supply Chain Quarterly, 2020)
After a 4% decline in 2020, truck loadings are expected to increase to more than 5% in 2021. (FleetOwner, 2020)
Experts predict the strongest increase in flatbed truck loadings at over 6%. This is followed by dry van, refrigerated, and specialized truck loadings (6%), bulk and damp truck loadings (5%), and tank truck loadings (3%). (FleetOwner, 2020)
The widespread digitization of the transport and logistics industry, in general, has had a compelling impact on the freight industry. In spite of the numerous changes, the global freight volume continues to expand. In fact, the different sectors of the freight industry are growing, albeit rather at widely segmented rates.
For long, air freight has been a slow burner, but recently, the growth of this sector is gathering pace. Online shopping trends are tilting in favor of air freight, and unsurprisingly, express-parcel deliveries are on a massive uptick. Combined, these factors point to a burgeoning future for the air freight industry.
All that said, the future of this industry isn’t altogether promising. In fact, recently, freight businesses have been under immense pressure from environmental legislation, constant logistical change, technological disruption, and rising freight costs. Evading these pressures and minimizing backlogs have been the real challenge for industry players. Besides, while many businesses know the purpose of fleet management, some are yet to embrace technology in managing their fleet.
3. Logistics Industry Statistics
Transport and logistics are often aggregated in one industry. Transport is often used to infer the movement of goods from one place to another. On the other hand, logistics is broader than transportation; as such, it implies a more extensive spectrum of operations. Actually, logistics includes not only the transportation of goods but also packaging, storage, delivery, handling, and numerous other aspects. This may account for the 25% to 50% average online shipping returns.
As customer expectations evolve and digital transformation takes hold, the logistics industry is confronting an era of unprecedented changes. What we know is that change will be the only constant in the logistic industry. However, we cannot be sure what this industry will look like in the coming years. The following logistics statistics will help you know what to anticipate from the rapidly evolving marketplace.
Shipping damage accounts for 20% of the returns. (Rocket Industrial, 2020)
On average, the cost to replace damaged products can be up to 17 times the original cost to ship. (Amcor, 2020)
Interestingly, in 2020, US consumers returned merchandise that was worth $428 billion. (Supply & Demand Chain Executive, 2021)
Last-mile delivery accounts for the biggest (53%) share of delivery costs followed by collection (37%), sorting (6%), and line haul (4%). (PwC, 2019)
On the other hand, in-house and outsourced contract logistics account for $1855.2 billion of the global logistics market. (Transport Intelligence, 2019)
Besides, the global parcels market is worth $349.89 billion, which nearly 6% of the global logistics market. (Transport Intelligence, 2019)
Also, Europe’s logistics spend accounts for more than 15% of the total global logistics spend. (Transport Intelligence, 2019)
On the other hand, North America’s logistics spend accounts for 25.1% of the total global logistics spends. (Transport Intelligence, 2019)
The top three biggest challenges to logistics providers in last-mile delivery were reducing logistics costs (35%). This is followed by making on-time deliveries (21%), and responding to last-minute changes (16%). (Statista, 2020)
On the other hand, the top three challenges faced by providers of third-party logistics services worldwide in 2020 were finding/retaining customers (67%), supply chain disruption (63%), and technology investments (60%). (Statista, 2020)
Also, to note, venture capitalist investment in global logistics companies was $4 billion in 2017. (McKinsey & Company, 2018)
Interestingly, in 2013, Walmart made losses of up to $3 billion because of poor inventory management. (DHL, 2019)
80% of warehouses today are manually operated. (Robotics Business Review, 2019)
Because of the societal shift from ownership to asset sharing, inroads into logistics have been made. In fact, 41% of US consumers have used a shared economy offering of on-demand, expedited, or same-day delivery service. (Pew Research Center, 2016)
Besides, ecommerce companies are investing in logistics too. For example, the Hermes Group plan to invest up to $580 million in building and expanding high technology logistics centers, ParcelShop, and good warehouses. (PwC, 2019)
Interestingly, the biggest challenges with the last mile as per T&L executives include overall cost (28%), adapting to customer demands (26%), delivery efficiency (20%), and consistency (8%). (PwC, 2019)
The estimated impact of the COVID-19 pandemic for the global industry is a decrease in growth of gross value by 0.5% for fast recovery, a 1.3% decrease in gross value for a delayed cure, and negative growth of 6.1% in case of a profound recession. (Statista, 2020)
Source: Dassault Systèmes
Logistics firms are all out to break industry stereotypes and claim a lion’s share of the $4.6 trillion industry. However, the industry is embroiled in multiple disruptions and uncertainty, and firms that are digitally unfit risk obsolescence. Whether you serve B2B or B2C businesses, its time to embrace the digital culture, study the changing customer expectations and rethink collaboration to boost your chances of survival.
Using a reliable fleet management software can be a good start. You can read the pros and cons of clearPath GPS to understand how the solution can streamline your logistics business.
Besides, ecommerce sellers with high-velocity delivery needs can combine fleet management solutions with platforms such as Rakuten Super Logistics to streamline e-commerce delivery.
4. Digitization of Transportation Industry Statistics
Every sector of the economy has faced a slew of era-defining technological shifts, but none have felt the disruptive power of technology than the transportation industry. The ongoing evolution in areas like machine learning, artificial intelligence, and immersive technologies has led the innovations in multiple aspects of transportation.
As you will find out, digitalization is changing nearly every aspect of the transportation industry. More businesses, industries, and groups are learning how to harness the outsized potential of technology. The race to innovate is in high gear as stakeholders tap into technology to solve the challenges that have long plagued the transportation industry.
In this section, we’ve collected all the statistics related to immersive technology, the Internet of Things (IoT), robotics and automation, artificial intelligence, blockchain technology, UAVs & drones, and autonomous logistics. These past findings can still provide you with insights in the context of these year’s developments:
The number of Google searches related to travel and logistics grew from 8% in 2014 to 14% in 2017. (McKinsey & Company, 2018)
Also, mobile search accounted for 43% of the total online searches related to travel and logistics. (McKinsey & Company, 2018)
Moreover, the distribution of mobile searches amongst the logistics sectors in 2017 was as follows. Trucking (32%), freight forwarding (25%), ocean cargo (16%), rail cargo (37%), and air cargo (19%). (McKinsey & Company, 2018)
Surprisingly, only 6% of the largest freight forwarders and ocean carriers offer end-to-end online booking capabilities. (McKinsey & Company, 2018)
Interestingly, an analysis of large ocean carriers’ websites revealed that more than 50% took 13 seconds to load, whereas 20% took more than 20 seconds to load. (McKinsey & Company, 2018)
If freight and logistics businesses harness the power of digital technologies that can boost earnings before interest and taxes by up to 13%. (Accenture, 2017)
34% of companies who have moved their supply chain to the cloud said that one of the benefits is giving everyone access to the same information. (Logistics Management, 2019)
Internet of Things (IoT)
By 2022, the IoT in the logistics market will reach $1,050.95 billion. (Mind Aspire Market Research, 2016)
The global connected logistics market is expected to reach more than $54 billion by 2022. (MarketWatch, 2021)
Besides, the IoT professional services market is expected to increase at a CAGR of 19.1% to reach $189.2 billion by 2023. (Markets and Markets, 2019)
According to ABI Research, Freight as a Service (FaaS) will account for nearly 30% of US total good transportation revenue. (Cision PR Newswire, 2017)
Moreover, IoT and block facilitate a closed-loop that makes counterfeiting attempts in the pharmaceutical industry difficult to accomplish. Going by the World Health Organization Statistics, these innovations can help prevent an estimated $100 billion of products from being counterfeited online. (Deloitte, 2018)
Interestingly, 69% of companies say cost reduction is the major driver of moving IoT initiatives forward. (Accenture, 2017)
Initial research shows that AR has the potential to reduce logistics costs by improving the picking process, which accounts for 55% to 65% of the total warehousing operational costs. (DHL, 2019)
According to DHL, drivers spend up to 60% of their time away from the distribution center, not driving. With the use of AR at the distribution center, the search process could be significantly accelerated, and so is parcel loading and dropoff. (DHL, 2019)
More recently, it was discovered augmented reality also has a hand in logistics planning, process fulfillment, and transportation. For example, First vision picking execution by DHL, combined with customer Ricoh increased performance by 25% when using smart glasses in logistics. (DHL, 2019)
Better still, the Augmented Reality market is estimated to reach $72.8 billion by 2024. (Statista, 2021)
Advanced Robotics and Automation
Also, to note, 40% of the mileage driven in Europe could be covered by autonomous vehicles in 2030. (PwC, 2018)
The global sales of warehousing and logistics robots will reach $18.58 billion in 2026. (GlobeNewswire, 2019)
Besides, in 2023, shipments for logistics robots are projected to reach 259,000 units. (IFR, 2020)
Most importantly, according to the International Federation of Robotics, between 2019 and 2021, approximately 485,000 units will be sold. (Robotics Industries Association, n.d.)
In 2018, Cainiao; which is 51% owned by Alibaba, opened an automated warehouse with 700 robots working in it. This facility is China’s largest automated warehouse. (CNBC, 2018)
Moreover, in 2018, Amazon introduced a pair of new robots at its sortation center in Denver, Colorado. After just 6 months of launch, the robots had traveled over 1.5 million miles. (Amazon, 2019)
Overall, Amazon has deployed more than 100,000 robots in over 25 fulfillment centers across the United States. (Amazon, 2019)
Robotic Process Automation can increase the automation level to nearly 100% in customer invoicing and transport planning. (Accenture, 2017)
Most importantly, the global Robotic Process Automation (RPA) market will reach $1.2 billion by 2021. (PwC, 2019)
Artificial Intelligence and Machine Learning
ZenRobotics has a logistics robot known as the Fast Picker. The robot leverages advanced AIpowered algorithms to sort recyclable items on the conveyor belt at the rate of 4,000 times per hour. (ZenRobotics, 2018)
Also, by using “H”; an AI version of Kaizen, Hitachi increased productivity by 8% compared to other warehouses without AI. (SSI Schäfer, 2018)
Besides, using machine learning has enabled Danone to reduce forecast errors by 20% and reduce lost sales by 30%. (Capgemini Research Institute, 2019)
The Blockchain in Transport Alliance (BiTA), which was founded in 2017, has nearly 500 members in more than 25 countries in the world. (Blockchain in Transport Alliance, 2019)
To date, BiTA members account for approximately 85% of all truck-related transactions in the United States. (Winnesota)
Besides, Maersk and IBM, believe blockchain technology can remove the overreliance on paper transactions, which accounts for over 20% of the total cost of transportation. (DC Velocity)
In 2018, SkyCell; a reputable Swiss Tech Firm, created blockchain and IoT-enabled refrigerated containers that brought temperature deviations rate down to less than 0.1%. (FreightWaves, 2018)
With blockchain, the supply chain for used trucks and trucks part can easily be tracked on a digital ledger as a type of “CARFAX on steroids” for the Transport and logistics industry. (Winnesota)
Interestingly, the American Trucking Associations estimates that by 2026, driver shortage will be 174, 000. (McKinsey & Company, 2018)
Further, digitization and autonomation of delivery vehicles can reduce logistics costs for standard transport by 47% by 2030. (SupplyChain247, 2018)
Besides, by harnessing autonomous technology, the freight industry could save up to $168 billion per year. (Redwood Logistics)
Interestingly, the annual sale of autonomous trucks is estimated to reach 600,000 units per year by 2035. (Trucks.com, 2016)
Also, by 2025, more than 30% of new heavy trucks will feature a high-level automation technology. (Trucks.com, 2017)
The global autonomous vehicle market was valued at $818.6 billion in 2019. It is poised to reach $1,191.8 billion by 2023. (Globe Newswire, 2020)
UAVs and Drones
Interestingly, the UAV drone market for commercial use is projected to grow exponentially to reach $1.2 billion by 2020. (Marsh)
Also, US commercial drone use will expand tenfold by 2021. (Reuters, 2017)
In fact, as of 2021, there are 873, 144 drones registered in the US. Of which, 382,404 are for commercial use. (FAA, 2021)
The global commercial drone market is expected to reach $8,527.4 million by 2027. (Fortune Business Insights, 2020)
Besides, 42% of logistics carriers in the world plan to use UAVs for the delivery of goods in the future. (Marsh)
PKP Cargo; a polish freight carrier, used security drones to protect goods in transit. The use of drones reduced the number of theft by 44% in the first half of 2015. (Marsh)
Moreover, aerial surveying and mapping (37%) are driving the adoption of UAVs. Aerial delivery is second at (25%), followed by aerial inspection of infrastructure (25%), and aerial surveillance and security (13%). (GPS World, 2018)
Amazon Prime Air delivers packages less than 5 pounds in 30 minutes or less using small drones. (Amazon)
Also, by 2026, the commercial drone will have an annual impact of up to $46 billion on the US GDP. (McKinsey & Company, 2017)
Besides, approximately 25% of US consumers are will to pay higher for the privilege of instant or same-day delivery. (McKinsey & Company, 2016)
The drone logistics and transportation market is expected to grow from $11.2 billion in 2022 to $29.6 billion in 2027. (DHL, 2019)
The commercial UAV market in the U.S. had an estimated volume of 2.7 million units in 2020, compared to 600,000 million units in 2016. (Statista, 2020)
In the digitized, customer-centric society, the transport and logistics industry is under enormous pressure to deliver excellent customer services. To remain competitive, businesses should formulate innovative ways to optimize operations and augment the supply chain.
Fortunately, the modern breakthroughs in technologies like machine learning, AI, autonomous trucking, AR, AUVs, and drones, point to a bright future. However, Implementing technological automation and inventions is only gaining ground at a slow pace. To expedite the adoption, businesses need to come up with strategic and adaptive frameworks.
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5. Transportation Industry Environmental Issues Statistics
The transportation industry delivers substantial socio-economical benefits; there no doubt about that. But at the same time, the industry has a significant impact on the environmental system. Ships, locomotives, trucks, and aircraft, are the principal consumers of the world’s energy. As a result, they are well-known sources of air pollution in the form of particulate matter and gas emissions. Here are some transportation industry statistics related to environmental issues.
On average, the EU transport industry emits 24.3% of greenhouse gas emissions. (Transport Intelligence, 2019)
Besides, the road sector accounts for up to 72% of the total emissions by the EU transport industry. (Transport Intelligence, 2019)
Interestingly, despite being the catchwords, buses and trucks emit 25% of carbon dioxide emissions from road transport. (Transport Intelligence, 2019)
Direct emissions from aviation make up only 3% of the EU greenhouse gas emissions. (Transport Intelligence, 2019)
The global international emissions will be 70% higher by 2020 than they were in 2005. (Transport Intelligence, 2019)
Shipping accounts for nearly 2.1% of global carbon dioxide emissions. (Transport Intelligence, 2019)
What Do These Transportation Industry Statistics Mean for Your Business?
Our statistics compilation has taken you through some of the key areas of the transportation industry. As you may have seen, the key sectors of the transportation industry are on an upward trend, although challenges are in plenty. From logistics to freight, every sector is facing its unique set of obstacles, that threatens to derail progress. However, statistics clearly show that industry players have learned how to overcome these hurdles, hence the growth we’ve seen.
Moreover, there is a wave of digital disruptions penetrating the transportation industry. From autonomous driving, advanced robotics, and blockchain technologies to AI, immersive technologies, and machine learning, the technologies are opening infinite possibilities for the transportation industry.
As a stakeholder in this industry, you need to cherry-pick the most beneficial innovation and implement them to enhance service delivery. Embracing the digital transformation will unlock incredible value generation opportunities and help you stand out in the already crowded marketplace. You can have a look at our list of fleet management companies in the US to explore the solutions they provide.
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Accenture. (2017). Digital Industrial Transformation with the Internet of Things. Accenture
FleetOwner. (2020). Looking Forward to a Trucking Rebound in 2021 Leading to ‘very good’ 2022. FleetOwner
Fortune Business Insights. (2020). Commercial Drone Market Size, Share & COVID-19: Impact Analysis by Product (Fixed-wing, Rotary Wing and Hybrid Multi-rotor), by Technology (Remotely Operated, Semiautonomous, and Fully-autonomous), by System (Airframe, Payloads, Avionics, Propulsion, and Regional Forecasts. Fortune Business Insights
FreightWaves. (2018). Swiss firm brings blockchain to the biopharmaceutical cold chain. FreightWaves
GlobeNewswire. (2019). Logistics Robots Market To Reach USD 18.58 Billion By 2026 | Reports And Data. GlobeNewswire
GlobeNewswire. (2020). Global Autonomous Cars Market (2020 to 2030) – Opportunities and Strategies with COVID-19 Growth and Change. GlobeNewswire
GPS World. (2018). 2018 State of the GNSS Industry Report. GPS World
IBISWorld. (2020). Transportation and Warehousing in the US – Market Size 2005–2026. IBISWorld
IFR. (2020). IFR Press Conference: 24th September 2020, Frankfurt. IFR
Markets and Markets. (2019). IoT Professional Services Market by Service Type (IoT Consulting, IoT Infrastructure, System Designing and Integration), Organization Size, Deployment Type, Application (Smart Buildings, Smart Transport and Logistics), and Region – Global Forecast to 2026. Markets and Markets
MarketWatch. (2021). Connected Logistics Market 2021 Industry Size, Share, Price, Trend and Forecast to 2026. MarketWatch
Marsh. (n.d.). Drones – A View into the Future for the Logistics Sector?Marsh
McKinsey & Company. (2016). How customer demands are reshaping last-mile delivery. McKinsey & Company
McKinsey & Company. (2017). Commercial drones are here: The future of unmanned aerial systems. McKinsey & Company
McKinsey & Company. (2018). Travel and logistics: Data drives the race for customers. McKinsey & Company
Mindaspire Market Research. (2016). WORLDWIDE IOT IN LOGISTICS MARKET-By Technologies (Cellular Network Technologies, Short Range Technologies), Services (Consulting, Maintenance, and Integration), Solutions (Fleet Management, Tracking & Monitoring, and Route Optimization), End-User and Reg. Mindaspire Market Research
A senior FinancesOnline writer on SaaS and B2B topics, James Anthony passion is keeping abreast of the industry’s cutting-edge practices (other than writing personal blog posts on why Firefly needs to be renewed). He has written extensively on these two subjects, being a firm believer in SaaS to PaaS migration and how this inevitable transition would impact economies of scale. With reviews and analyses spanning a breadth of topics from software to learning models, James is one of FinancesOnline’s most creative resources on and off the office.
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