An application performance monitoring software allows companies to monitor and manage the availability and performance of their business systems. These ensure that end-users are provided with a high-quality experience.
As it guarantees real-time monitoring of system efficiency and performance, APM has become an important part of day-to-day business operations. In fact, company owners and managers use this solution to gain efficient, actionable insights when making business decisions.
In this article, we’ll discuss the Site24x7 features included in its All-in-One Plan. We’ll evaluate the features offered so that you’ll know how its functionalities and tools suit the specific requirements of your operations. So if you’re searching for a unified application performance monitoring software solution that can effectively monitor the performance and efficiency of your software and IT operations, Site24x7 could be the one you’re looking for.
In today’s fast-paced digital economy, a single mouse click can spell the difference between losing and gaining a customer. For instance, faulty components of an online shopping portal can push customers to abandon shopping carts, which can ultimately result in lost sales.
When software systems break down, a company will lose an average of 545 hours of employee productivity due to IT downtime. A recent Information Technology Intelligence Consulting study found that unplanned downtime can translate to as much as $5 million in losses.
On the other hand, an IBM-Forrester study found that on average, businesses that deploy APM could gain a Net Present Value benefit of around $6.5 million. For over a period of 3 years, this translates to an ROI of 139%.
$5M and above%
$2M – $5M%
$1M – $2M%
$501K – $1M%
$401K – $500k%
$301K – $400k%
$201K – $300k%
Source: Information Technology Intelligence Consulting; November 2018 to January 2019Designed by
The increasing rate in shopping cart abandonment is just one of the many reasons why APM systems like Site24x7 has become crucial in today’s businesses. An APM solution can determine any potential decrease in system performance levels to allow IT to quickly resolve the problem before it emerges. By being always a step ahead of possible system disasters, you can ensure that your shopping carts will frequently reach the check-out point.
IT units everywhere deploy numerous tools to allow businesses to operate efficiently and continuously. Along with tools like network management software, application performance monitoring solutions assume one of the most critical roles. This is because using the correct APM can determine and address performance issues before they adversely affect staff productivity, cause response interruptions, and negatively impact customer satisfaction.
Site24x7 is an integrated cloud-based monitoring solution for the IT operations of companies of any size, across industries. It can effectively monitor end-user experience from accessing company websites and using software applications from any device. It uses over 100 locations worldwide involving multiple wireless carriers to provide seamless real-time end-user experience monitoring.
Just like most quality software offerings from Zoho, this robust platform offers all the tools needed for conducting any technology-related monitoring in a single solution. Whether you need website monitoring, server monitoring, application monitoring, network monitoring, and real-user-monitoring, Site24x7 can provide it.
This solution also offers other robust capabilities on top of its core monitoring functions, including extensive third-party integration. For instance, it can function as an IT asset management software when integrated with ManageEngine ServiceDesk. In addition, Site24x7 offers status page support, AI-based alerting, IT automation, plus a whole lot more.
Site24x7 is priced in different tiers. These are:
Finally, the vendor offers a free-forever plan that provides a monitoring service to track uptime for websites and servers without any cost. This free plan can track uptime of up to 5 URLs or servers, with email notifications, which is a function that paid plans typically include. It can be availed by simply signing up for the free trial.
Detailed Site24x7 Review
Due to its extensive deployment capabilities, Site24x7 offers 5 sets of pricing schemes. These are Website Monitoring, Infrastructure (Cloud, Server, and Network), APM, MSP, and All-in-One Plan. We’ll only focus on one of its pricing schemes—the All-in-One Plan—since most businesses refer to this plan when searching for monitoring solutions.
The Site24/7 Pro plan is only $35 per month. Like all Site24X7 All-in-One plans, this module already has all available features, but with the least in number per feature. This is ideal for start-ups and small businesses seeking to deploy APM, website monitoring, etc. to improve their user experience.
This plan is ideal for businesses that require mostly basic and some advanced monitoring of their on-premise and online operations. Monitoring capabilities pertain to FTP servers running on a particular port/host, server, web app, and website.
Site24x7 manages these monitors to ensure that business systems are running smoothly. The Pro Plan’s monitoring features include 40 basic and 3 advanced monitors.
In terms of minimum polling frequency for website monitoring, polling interval begins at 1 minute for the main location. By default, secondary location poll frequency is 30 minutes.
The Classic plan also has the same features as the Pro plan, but with more monitors, MB Logs, and other features. It costs $89 per month and also comes with a free trial.
If you own a small business that’s growing significantly, this plan is the best for your expanding web, app, and IT resource monitoring needs. With this plan, small businesses and other growing companies can easily install Site24x7’s agent in numerous devices. To install the agent for Windows, you can perform a bulk install using Custom Scripts, Active Directory, and Remote Commands.
Fast-developing businesses with increasing website visitors can easily measure the experience of their online site guests and mobile app users. Likewise, they can evaluate RUM using KPIs based on ISP, geography, platform, or browsers.
RUM is crucial in enabling network administrators to remain on top of system downtimes and identify service issues using root cause analysis. With Site24x7, network managers can easily monitor any cloud-hosted apps and servers like Docker, AWS, FreeBSD, etc. to guarantee maximum performance.
Compared to the Classic plan, the Elite plan has more logs, network interfaces, monitors, SMS/Voice credits, etc. It costs $225 per month, and also comes with a free trial.
The Elite plan is designed for medium-sized businesses seeking to deploy a comprehensive solution for monitoring their core network servers and devices. This Site24x7 module is perfect for monitoring the performance and availability of storage, UPS, printers, WAN accelerators, load balancers, firewalls, switches, and routers of these companies.
It also helps network teams in obtaining deep performance visibility needed to better manage medium-sized network infrastructures as well as RUM Pageviews. With Site24x7, companies can select from any of the 110+ locations that Site24x7 uses to efficiently monitor their apps, servers, and websites.
It should be noted, however, that a particular monitor can have as much as 8 locations for the Elite plan. In case a company needs to monitor from all the available 110+ sites, a customized plan can be requested from Site24x7’s support team.
The Enterprise Plan is great for large corporations. It has the most number in terms of basic/advanced monitors, network interfaces, SMS/Voice credits/month, RUM Pageviews, etc. Also with a free trial offer, it costs $499 per month.
The Enterprise plan is the most suitable application performance management solution for large business organizations. Global corporations typically create or deploy their own business apps to support their brand-specific technology requirements.
This plan provides big business IT developers a 100% perspective of all core parameters that help them guarantee maximum app and online site performance. Site24x7 supports applications built using Azure, AWS, .NET, and Java, as well as mobile environments like iOS and Android.
In addition, network administrators can measure the real user experience per app by ISP, geography, platform, or browsers in real-time. This helps IT units proactively improve app performance to improve user experience.
Big corporations also tend to deploy more off-site and mobile staff. This is why the high SMS/Voice monthly credit for this plan is perfect. SMS alerts and voice calls can instantly notify all concerned during any downtime. On top of this, every plan has free and unlimited push notifications and email alerts to its mobile apps.
Site24x7 is primarily an easy-to-use platform that provides users with a total view of the availability and performance of their whole IT system. Businesses only need to use a single portal to monitor the performance and availability of their online sites, networks, VMs, applications, and servers. This robust monitoring solution offers the performance enhancement that every business today needs.
What’s more, Site24x7’s monitoring configuration settings are also among the most flexible in the market, including a robust REST API. It allows easy adjustments in any PUT, DELETE, GET, and POST requests, based on the resources support for minimizing alert flood. Users can also perform webhooks and quickly set notification profiles, alert profiles, and threshold profiles on numerous websites.
Finally, Site24x7 users can quickly obtain performance data of monitored resources and create multiple reports that can be viewed on a yearly, monthly, weekly, or hourly basis. Long-term, comprehensive reports can also be generated to determine short-term and extended performance trends. Moreover, reports can be generated in various formats, such as email, PDF, and CSV, depending on the users’ preference.
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