Site24x7 Pricing Packages: What’s Included in the All-in-One Plan Options?

What’s included in the Site24x7 All-in-One Plan options?
Included in Site24x7 All-in-one Plan options are four subscription plans—Pro, Classic, Elite, and Enterprise. Each plan has basic and advanced monitors, network interfaces, logs, RUM Pageviews and sites, and monthly SMS/voice credits among others. Aside from a 30-day free trial, there is also a forever free plan.

An application performance monitoring software allows companies to monitor and manage the availability and performance of their business systems. These ensure that end-users are provided with a high-quality experience.

As it guarantees real-time monitoring of system efficiency and performance, APM has become an important part of day-to-day business operations. In fact, company owners and managers use this solution to gain efficient, actionable insights when making business decisions.

In this article, we’ll discuss the Site24x7 features included in its All-in-One Plan. We’ll evaluate the features offered so that you’ll know how its functionalities and tools suit the specific requirements of your operations. So if you’re searching for a unified application performance monitoring software solution that can effectively monitor the performance and efficiency of your software and IT operations, Site24x7 could be the one you’re looking for.

Site24x7 pricing packages

Site24x7 All-in-One Pricing Plans

In today’s fast-paced digital economy, a single mouse click can spell the difference between losing and gaining a customer. For instance, faulty components of an online shopping portal can push customers to abandon shopping carts, which can ultimately result in lost sales.

When software systems break down, a company will lose an average of 545 hours of employee productivity due to IT downtime. A recent Information Technology Intelligence Consulting study found that unplanned downtime can translate to as much as $5 million in losses.

On the other hand, an IBM-Forrester study found that on average, businesses that deploy APM could gain a Net Present Value benefit of around $6.5 million. For over a period of 3 years, this translates to an ROI of 139%.

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Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$5M and above: 15

$5M and above

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$2M – $5M: 7

$2M – $5M

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$1M – $2M: 12

$1M – $2M

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$501K – $1M: 11

$501K – $1M

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$401K – $500k: 16

$401K – $500k

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$301K – $400k: 25

$301K – $400k

Enterprise Server Downtime Average Cost per Hour, Worldwide (2019)
$201K – $300k: 8

$201K – $300k


Source: Information Technology Intelligence Consulting; November 2018 to January 2019

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The increasing rate in shopping cart abandonment is just one of the many reasons why APM systems like Site24x7 has become crucial in today’s businesses. An APM solution can determine any potential decrease in system performance levels to allow IT to quickly resolve the problem before it emerges. By being always a step ahead of possible system disasters, you can ensure that your shopping carts will frequently reach the check-out point.

IT units everywhere deploy numerous tools to allow businesses to operate efficiently and continuously. Along with tools like network management software, application performance monitoring solutions assume one of the most critical roles. This is because using the correct APM can determine and address performance issues before they adversely affect staff productivity, cause response interruptions, and negatively impact customer satisfaction.

A Site24x7 Overview

Site24x7 team integration dashboard

Site24x7’s Teams channel allows you to discuss and execute remediation plans for crucial systems monitor alerts.

Site24x7 is an integrated cloud-based monitoring solution for the IT operations of companies of any size, across industries. It can effectively monitor end-user experience from accessing company websites and using software applications from any device. It uses over 100 locations worldwide involving multiple wireless carriers to provide seamless real-time end-user experience monitoring.

Just like most quality software offerings from Zoho, this robust platform offers all the tools needed for conducting any technology-related monitoring in a single solution. Whether you need website monitoring, server monitoring, application monitoring, network monitoring, and real-user-monitoring, Site24x7 can provide it.

This solution also offers other robust capabilities on top of its core monitoring functions, including extensive third-party integration. For instance, it can function as an IT asset management software when integrated with ManageEngine ServiceDesk. In addition, Site24x7 offers status page support, AI-based alerting, IT automation, plus a whole lot more.


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Try out Site24x7 with their free trial

Site24x7 is priced in different tiers. These are: 

  1. Pro
  2. Classic
  3. Elite
  4. Enterprise

Finally, the vendor offers a free-forever plan that provides a monitoring service to track uptime for websites and servers without any cost. This free plan can track uptime of up to 5 URLs or servers, with email notifications, which is a function that paid plans typically include. It can be availed by simply signing up for the free trial.

Detailed Site24x7 Review

Site24x7 Key Features

  • Website Application Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Server Monitoring (Windows, Linux, FreeBSD & OS X)
  • POP3, SMTP, & IMAP Monitoring
  • Network Monitoring
  • Website Availability Monitoring
  • Application Performance Monitoring
  • Java Application Monitoring
  • Ruby Monitoring
  • REST API Monitoring
  • Microsoft Azure Monitoring
  • Mail Server Monitoring
  • FTP Monitoring
  • VMware Monitoring
  • SSL Certificate Monitoring
  • SLA Management
  • Google Cloud Platform Monitoring
  • Windows Applications Monitoring
  • Amazon Web Services (AWS) Monitoring
  • DNS Monitoring
  • Web Page Defacement Monitoring
  • .NET Monitoring
  • PHP Monitoring
  • Transaction Monitoring
  • Log Management
  • 50+ Plugin Integrations

Site24x7 All-in-One Plan Pricing Packages

Due to its extensive deployment capabilities, Site24x7 offers 5 sets of pricing schemes. These are Website Monitoring, Infrastructure (Cloud, Server, and Network), APM, MSP, and All-in-One Plan. We’ll only focus on one of its pricing schemes—the All-in-One Plan—since most businesses refer to this plan when searching for monitoring solutions.

Pro Plan

Site24x7 group monitoring dashboard

Site24x7’s group monitoring module helps users to organize resources per resource ownership, type, geography, or business apps.

The Site24/7 Pro plan is only $35 per month. Like all Site24X7 All-in-One plans, this module already has all available features, but with the least in number per feature. This is ideal for start-ups and small businesses seeking to deploy APM, website monitoring, etc. to improve their user experience. 

What’s included in the Pro Plan?

  • 40 Basic Monitors
  • 3 Advanced Monitors
  • Buy Add-ons for more
  • 500 MB Logs
  • 5 Network Interfaces
  • 150 SMS/Voice Credits Per Month
  • 500K RUM Pageviews & 5 sites
  • Premium Support
  • Third-party integration
  • Multi-user

This plan is ideal for businesses that require mostly basic and some advanced monitoring of their on-premise and online operations. Monitoring capabilities pertain to FTP servers running on a particular port/host, server, web app, and website.

Site24x7 manages these monitors to ensure that business systems are running smoothly. The Pro Plan’s monitoring features include 40 basic and 3 advanced monitors.

What do the basic monitors cover?

  • Port (Custom Protocol), POP Server
  • SSL/TLS Certificate, Domain Expiry Monitors
  • DNS Server, Ping, FTP Server, SMTP Server
  • Website (HTTP/HTTPS)
  • Website
  • SOAP Web Service, REST API

What do the advanced monitors cover?

  • Web Transaction (Browser) Monitor
  • Advanced Windows Apps monitoring (Exchange, SQL, Hyper-V, Failover Cluster, Active Directory, BizTalk, and SharePoint)
  • Every Ruby.NET or JVM application instance in Site24x7 APM Insight
  • Web Page Speed (Browser)
  • FTP Transfer monitoring
  • Mail Delivery monitoring
  • Website Defacement

In terms of minimum polling frequency for website monitoring, polling interval begins at 1 minute for the main location. By default, secondary location poll frequency is 30 minutes.

Classic Plan

Site24x7 reports analytics dashboard

Site24x7’s smart dashboards offer individual users and teams faster analysis and troubleshooting.

The Classic plan also has the same features as the Pro plan, but with more monitors, MB Logs, and other features. It costs $89 per month and also comes with a free trial.

What’s included in the Classic plan?

  • 5 Advanced Monitors
  • 100 Basic Monitors
  • Buy Add-ons for more
  • 500 MB Logs
  • 10 Network Interfaces
  • 250 SMS/Voice Credits/month
  • 1M RUM Pageviews & 10 sites
  • Premium Support
  • Third-party integration
  • Multi-user

If you own a small business that’s growing significantly, this plan is the best for your expanding web, app, and IT resource monitoring needs. With this plan, small businesses and other growing companies can easily install Site24x7’s agent in numerous devices. To install the agent for Windows, you can perform a bulk install using Custom Scripts, Active Directory, and Remote Commands.

Fast-developing businesses with increasing website visitors can easily measure the experience of their online site guests and mobile app users. Likewise, they can evaluate RUM using KPIs based on ISP, geography, platform, or browsers.

RUM is crucial in enabling network administrators to remain on top of system downtimes and identify service issues using root cause analysis. With Site24x7, network managers can easily monitor any cloud-hosted apps and servers like Docker, AWS, FreeBSD, etc. to guarantee maximum performance. 

Elite Plan

Site24x7 custom dashboard

Site24x7 allows users to completely personalize their dashboards to address their specific needs and further hasten productivity.

Compared to the Classic plan, the Elite plan has more logs, network interfaces, monitors, SMS/Voice credits, etc. It costs $225 per month, and also comes with a free trial.

What’s included in the Elite plan?

  • 250 Basic Monitors
  • 10 Advanced Monitors
  • Buy Add-ons for more
  • 50 Network Interfaces
  • 1 GB Logs
  • 5M RUM Pageviews & 50 sites
  • 400 SMS/Voice Credits a Month
  • Multi-user
  • Third-party integration
  • Premium Support

The Elite plan is designed for medium-sized businesses seeking to deploy a comprehensive solution for monitoring their core network servers and devices. This Site24x7 module is perfect for monitoring the performance and availability of storage, UPS, printers, WAN accelerators, load balancers, firewalls, switches, and routers of these companies.

It also helps network teams in obtaining deep performance visibility needed to better manage medium-sized network infrastructures as well as RUM Pageviews. With Site24x7, companies can select from any of the 110+ locations that Site24x7 uses to efficiently monitor their apps, servers, and websites.

It should be noted, however, that a particular monitor can have as much as 8 locations for the Elite plan. In case a company needs to monitor from all the available 110+ sites, a customized plan can be requested from Site24x7’s support team.

Enterprise Plan

Site24x7 Real-Time Alerts dashboard

Site24x7 allows teams to have targeted, actionable conversations on possible incidents and root-cause analysis reports.

The Enterprise Plan is great for large corporations. It has the most number in terms of basic/advanced monitors, network interfaces, SMS/Voice credits/month, RUM Pageviews, etc. Also with a free trial offer, it costs $499 per month. 

What does the Enterprise plan include?

  • 500 Basic Monitors
  • 25 Advanced Monitors
  • Buy Add-ons for more
  • 100 Network Interfaces
  • 1 GB Logs
  • 10M RUM Pageviews & 100 sites
  • 500 SMS/Voice Credits Per Month
  • Premium Support
  • Third-party integration
  • Multi-user

The Enterprise plan is the most suitable application performance management solution for large business organizations. Global corporations typically create or deploy their own business apps to support their brand-specific technology requirements.

This plan provides big business IT developers a 100% perspective of all core parameters that help them guarantee maximum app and online site performance. Site24x7 supports applications built using Azure, AWS, .NET, and Java, as well as mobile environments like iOS and Android.

In addition, network administrators can measure the real user experience per app by ISP, geography, platform, or browsers in real-time. This helps IT units proactively improve app performance to improve user experience.

Big corporations also tend to deploy more off-site and mobile staff. This is why the high SMS/Voice monthly credit for this plan is perfect. SMS alerts and voice calls can instantly notify all concerned during any downtime. On top of this, every plan has free and unlimited push notifications and email alerts to its mobile apps.

Why do businesses choose Site24x7?

Site24x7 is primarily an easy-to-use platform that provides users with a total view of the availability and performance of their whole IT system. Businesses only need to use a single portal to monitor the performance and availability of their online sites, networks, VMs, applications, and servers. This robust monitoring solution offers the performance enhancement that every business today needs.

What’s more, Site24x7’s monitoring configuration settings are also among the most flexible in the market, including a robust REST API. It allows easy adjustments in any PUT, DELETE, GET, and POST requests, based on the resources support for minimizing alert flood. Users can also perform webhooks and quickly set notification profiles, alert profiles, and threshold profiles on numerous websites.

Finally, Site24x7 users can quickly obtain performance data of monitored resources and create multiple reports that can be viewed on a yearly, monthly, weekly, or hourly basis. Long-term, comprehensive reports can also be generated to determine short-term and extended performance trends. Moreover, reports can be generated in various formats, such as email, PDF, and CSV, depending on the users’ preference.

James Anthony

By James Anthony

A senior FinancesOnline writer on SaaS and B2B topics, James Anthony passion is keeping abreast of the industry’s cutting-edge practices (other than writing personal blog posts on why Firefly needs to be renewed). He has written extensively on these two subjects, being a firm believer in SaaS to PaaS migration and how this inevitable transition would impact economies of scale. With reviews and analyses spanning a breadth of topics from software to learning models, James is one of FinancesOnline’s most creative resources on and off the office.

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