MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
2020 SaaS Industry Market Report: Key Global Trends & Growth Forecasts Featured Articles

2020 SaaS Industry Market Report: Key Global Trends & Growth Forecasts

Last year, 2020, we witnessed many key developments in the SaaS industry. Excitement has been high owing to the introduction of newer technology in SaaS. These include even more powerful AI, machine learning, and the much anticipated 5G experience. Global SaaS trends indicate that in 2021 and beyond, we will witness a great increase in […]

Read the full story »

Research

90 Vital ERP Software Statistics 2022: Data Analysis & Market Share

90 Vital ERP Software Statistics 2022: Data Analysis & Market Share

Enterprise resource planning (ERP) systems have evolved and grown to support the majority of business functions, starting with back-end operations to front-office processes. By eliminating redundant processes and automating tedious tasks, ERP software helps businesses save money while also providing employees with the information they need to make better decisions faster. Companies are increasingly using […]

13 Latest Mobile Marketing Software Trends & Forecasts for 2022 and Beyond

13 Latest Mobile Marketing Software Trends & Forecasts for 2022 and Beyond

Mobile phones have become an indispensable part of today’s digital lifestyle. With network speeds and coverage gradually increasing, mobile use will only continue to grow exponentially in the coming years. And while having a solid strategy is important, choosing mobile marketing software will aid them in making their business grow. To help you find out […]

8 POS Software Trends for 2022: New Predictions & What Lies Beyond

8 POS Software Trends for 2022: New Predictions & What Lies Beyond

In light of the COVID-19 pandemic, online shopping is quickly becoming the new norm. To keep up with the current demands of highly techy consumers, most retailers had to migrate their businesses to the cloud, and the use of POS software has become more necessary than ever. Today, a cloud-hosted POS solution is no longer […]

64 Online Sales Management Software Statistics: 2022 Market Share Analysis & Data

64 Online Sales Management Software Statistics: 2022 Market Share Analysis & Data

Sales technologies have become such powerful tools, enabling organizations and salespeople to reach their sales targets in many ways. In some cases, the tools involve online sales management software. These handy tools allow users to track tasks, follow leads, and draw reports on sales performance. They can focus on a particular segment of the sales […]

75 Key Mobile Marketing Software Statistics: 2022 Data Analysis & Market Share

75 Key Mobile Marketing Software Statistics: 2022 Data Analysis & Market Share

The explosion of mobile use provides marketers and advertisers with an avenue to explore different tactics to effectively promote their products. Traditional marketing concepts such as the four Ps —product, price, place, and promotion— will need to fit a new medium that is capable of marketing in-app, in-game, or through location-based ads. However, more than […]

111 Crucial Field Service Management Software Statistics: 2022 Market Share & Data Analysis

111 Crucial Field Service Management Software Statistics: 2022 Market Share & Data Analysis

Like many other industries, the field service industry has taken a hit from COVID-19. In fact, 55% of fleet managers and executives reported that the pandemic negatively impacted their businesses (Verizon Connect, 2021). But just like other industries, field service operations turned to digital tools to keep providing essential services to both end consumers and […]

57 Critical Accounting Software Statistics: 2022 Data Analysis & Market Share

57 Critical Accounting Software Statistics: 2022 Data Analysis & Market Share

The world moves fast, and the accounting industry is no exception. Market demands and intelligent technology are driving the growth of the global accounting services market, and more organizations are now recognizing the potential of accounting software in the business. In the past few years, the adoption of cloud accounting technology has changed the way […]

130 Email Marketing Software Statistics: 2022 Market Share & Data Analysis

130 Email Marketing Software Statistics: 2022 Market Share & Data Analysis

Email marketing remains a tried and tested way to convince people to avail of products and services. While 84% of brands had to change their email marketing strategy in 2021 due to the COVID-19 pandemic (Litmus, 2021), the email marketing statistics that we will share in this post show that this channel remains one of […]

160 Crucial Digital Marketing Software Statistics: 2022 Data Analysis & Market Share

160 Crucial Digital Marketing Software Statistics: 2022 Data Analysis & Market Share

The pandemic changed the landscape of marketing significantly. Awareness of digital marketing software statistics, especially during these times, helps you understand how the market has changed, allowing you to make informed marketing strategies post-COVID-19. Note that in a 2021 worldwide survey, 48% of respondents said their digital engagement strategy and workplace strategy had completely changed […]

90 Compelling Shopping Cart Abandonment Statistics: 2022 Data, Causes, & Analysis

90 Compelling Shopping Cart Abandonment Statistics: 2022 Data, Causes, & Analysis

Online shopping makes for an exciting time for buyers as websites like Amazon, Walmart, and eBay flash the rosiest deals on a multitude of products. It is tempting to add all of them to a virtual shopping cart, and many people do so. However, in the end, not all of the items get to see […]

166 Relevant Live Chat Software Statistics: 2022 Data Analysis & Market Share

166 Relevant Live Chat Software Statistics: 2022 Data Analysis & Market Share

As a result of the 2020 COVID-19 pandemic, live chat has steadily grown as one of the most preferred customer service channels. In fact, along with the phone, it is the most accessible touchpoint for customers. Based on the most relevant live chat software statistics, businesses can obtain a good range of benefits by offering […]

85 Important SaaS Software Statistics 2022: Market Share & Data Analysis

85 Important SaaS Software Statistics 2022: Market Share & Data Analysis

Despite the pandemic, which affected many industries, the growth of cloud technology has continued at a rapid pace. Due to the new demand for cloud services, it is only logical that the software-as-a-service (SaaS) sector will grow as well. Examining SaaS software statistics in recent years shows its continuous evolution, as businesses move to off-premise […]

79 Cloud File & Document Management Software Statistics: 2022 Data Analysis & Market Share

79 Cloud File & Document Management Software Statistics: 2022 Data Analysis & Market Share

Workers used to spend a lot of time printing, copying, filing, and searching for documents. However, now that companies have transitioned to remote work, much of those activities are being done on the cloud. With the help of document management software as well as file sharing software, organizations can digitize paper-based processes so they can […]

36 Critical Call Center Software Statistics: 2022 Data Analysis & Market Share

36 Critical Call Center Software Statistics: 2022 Data Analysis & Market Share

Despite the adoption of advanced communication technologies, call centers continue to be crucial to many businesses today. This is especially true for companies that want to meet their customers at every possible contact point. Moreover, with over 70% of consumers contacting customer support by phone (CFI Group, 2020), the use of call center software is […]

7 HR Software Trends for 2022/2023 Explained: Top Predictions According To Experts

7 HR Software Trends for 2022/2023 Explained: Top Predictions According To Experts

An onslaught of HR software trends and industry-wide developments in the past year is keeping HR professionals on their toes as they witness recent political, sociological, technological, not the least pandemic-induced developments disrupt their way of business. Foremost, remote work is now a thing, and with it, training, engagement, workflows, etc. have to be re-evaluated […]

63 Appointment Scheduling Software Statistics You Must Know: 2022 Data Analysis & Market Share

63 Appointment Scheduling Software Statistics You Must Know: 2022 Data Analysis & Market Share

The present model of time measurement goes way back to the time of the Sumerians, in 2000 BC, yet the first booked appointment was done even long before that time. The notion of appointment scheduling was founded on convenience, in which the customer agrees to the time, venue, and meeting agenda set by the service […]

40 Professional Services Automation Software Statistics: 2022 Market Share Analysis & Data

40 Professional Services Automation Software Statistics: 2022 Market Share Analysis & Data

Many companies worldwide have adjusted to the new normal, regaining pre-pandemic levels of efficiency. The professional services industry is no different, and, as a result, the global professional services market grew to just over $6 trillion in 2021. Furthermore, the increasing adoption of technology, such as artificial intelligence and professional service automation software, has helped […]

65 Lead Generation Software Statistics You Can’t Ignore: 2022 Market Share & Data Analysis

65 Lead Generation Software Statistics You Can’t Ignore: 2022 Market Share & Data Analysis

As we enter the second year of the COVID-19 pandemic, it seems that consumers and businesses now prefer the new digital reality and will have more interactions online in the future. As a result, technology like demand generation software, artificial intelligence, and automation in marketing are all likely to be part of every marketer’s arsenal […]

78 Help Desk Software Statistics You Can’t Ignore: 2022 Data Analysis & Market Share

78 Help Desk Software Statistics You Can’t Ignore: 2022 Data Analysis & Market Share

Providing customers with the best customer support is as important as giving consumers the best products and services. This was how help desk software came to be. When an organization has one, along with other tools, It is effectively ticking off one of the essential customer experience best practices. However, it can be tempting, especially […]

62 e-Signature Software Statistics You Can’t Ignore: 2022 Market Share Analysis & Data

62 e-Signature Software Statistics You Can’t Ignore: 2022 Market Share Analysis & Data

The pandemic has forced many organizations to embrace e-signature software. The number of organizations utilizing e-signature has climbed by 50%, while the number of individual users has increased by 13%. Post-pandemic, 69% of survey responders prefer e-signature to in-person signing. (AirSlate, 2021) Thus far, e-signature software statistics project a growing market trend to continue in […]

17 Relevant Sales Software Trends & Forecasts for 2022/2023 You Should Know

17 Relevant Sales Software Trends & Forecasts for 2022/2023 You Should Know

Selling in the age of COVID has been tricky for some and exciting for those who dabble in tech. After all, the pandemic has proven to be the world’s biggest disruptor and has influenced consumer behavior. It taught sales teams to be more creative and to value customer experience to a greater extent. As such, […]

65 Marketing Software Statistics: 2022 Market Share Analysis & Data

65 Marketing Software Statistics: 2022 Market Share Analysis & Data

According to 90% of marketers, digital engagement strategies completely changed during the COVID-19 pandemic (Salesforce, 2021). The marketing software industry has become more diverse with the integration of artificial intelligence (AI). If we are to examine closely the latest marketing software statistics, we will see an industry that has seen how technology can increase operational […]

84 Marketing Statistics You Must Read: 2022 Market Share & Data Analysis

84 Marketing Statistics You Must Read: 2022 Market Share & Data Analysis

The previous year was most certainly a year of transition in so many ways, especially in the marketing industry. In light of the COVID-19 pandemic, marketing teams must keep up with the constantly changing virtual and hybrid business landscapes, leveraging marketing software along the way. As most industries had to continue their operations remotely, the […]

76 Notable Work from Home Software Statistics: 2022 Market Share Analysis & Data

76 Notable Work from Home Software Statistics: 2022 Market Share Analysis & Data

Although many organizations were already implementing work-from-home setups pre-pandemic, some remained skeptical about these arrangements. When COVID-19 happened, most had no choice but to cope with the new work model. Surprisingly, those who perceived remote work as unreliable realized it was not that bad after all, while those who preferred it over the office found […]

83 Vital Chatbot Software Statistics: 2022 Market Share & Data Analysis

83 Vital Chatbot Software Statistics: 2022 Market Share & Data Analysis

Today, customers demand more—more results instead of interactions, more convenience instead of generalization, faster yet detailed responses, and a satisfactory omnichannel experience. Companies fulfill these urgent expectations by relying on conversational AI, specifically chatbots, to provide outstanding customer service. Aside from offering real-time help to customers, these technologies also lessen their waiting time and the […]

10 Latest Marketing Software Trends & Forecasts for 2022/2023

10 Latest Marketing Software Trends & Forecasts for 2022/2023

Economic globalization and rapid technological advancements led to dramatic changes in the global marketing industry. Today, modern marketing puts the spotlight on customer satisfaction, placing consumers as the top priority in business operations versus sales and product quality. The myriad digital innovations existing today have also changed the way businesses bring value to their customers. […]

90 HR Software Statistics You Must See: 2022 Market Share Analysis & Data

90 HR Software Statistics You Must See: 2022 Market Share Analysis & Data

The human resource industry is in a state of flux, facing disruptions from job automation, talent shortages, remote work trends and advanced technologies that impact HR software and HCM systems, such as AI, machine learning and big data analytics. The confident HR manager looks into the future armed with the latest data on the HR […]

80 Time Tracking Software Statistics You Must See: 2022 Market Share & Data Analysis

80 Time Tracking Software Statistics You Must See: 2022 Market Share & Data Analysis

From a business standpoint, managing time and tracking how workers spend their time allow you to maximize resources, improve employee performance, and monitor where your hours are going. Smart decisions come from real-world data, not guesswork, and there is no better way to do this than by diving into crucial time tracking software statistics. When […]

102 Restaurant Software Statistics You Can’t Ignore: 2022 Data, Analysis, & Market Share

102 Restaurant Software Statistics You Can’t Ignore: 2022 Data, Analysis, & Market Share

The food and beverage industry was shaken with the onset of COVID-19. A large number of restaurants in the United States closed while many of those that stayed open incurred losses. This spurred restaurateurs to get creative and find ways to operate through a challenging time. As a result, food deliveries flourished, more tech came […]

96 Compelling Ecommerce Software Statistics: 2022 Market Share Analysis & Data

96 Compelling Ecommerce Software Statistics: 2022 Market Share Analysis & Data

An unprecedented surge in ecommerce sales is one of the few positive things for businesses to come out of the COVID-19 pandemic. With more online shoppers than ever, ecommerce accounted for nearly 16% of total retail sales in the United States during the second quarter of 2020, its highest share in more than a decade. […]

10 Accounting Software Trends for 2022/2023: New Forecasts & What Lies Beyond

10 Accounting Software Trends for 2022/2023: New Forecasts & What Lies Beyond

There was a time when the bulk of the work of accountants consisted of bookkeeping, data entry, and number crunching. Today, the modern accountant is faced with client demands that require one to do much more than these traditional services. Much of the evolution in the accountant’s role and in the industry, in general, are […]

262 Key Customer Service Software Statistics: 2022 Market Share Analysis & Data

262 Key Customer Service Software Statistics: 2022 Market Share Analysis & Data

The COVID-19 pandemic disrupted the way modern society conducts itself in both the private and public sectors. Consumers and producers found themselves looking for ways to keep in touch and keep goods and services flowing: how to keep everything afloat by staying connected. In more ways than one, people found the solutions in digital technology. […]

115 Critical Customer Support Software Statistics: 2022 Market Share Analysis & Data

115 Critical Customer Support Software Statistics: 2022 Market Share Analysis & Data

It’s impossible for businesses to exist without customers. That’s why it’s important to keep an eye on customer support software statistics and industry best practices so that companies can meet the needs of their customers and turn them into long-term clients. Ever since COVID-19 started wreaking havoc worldwide in 2020, disruptions have shaken the industry […]

70 Essential Online Collaboration Software Statistics: 2022 Market Share Analysis & Data

70 Essential Online Collaboration Software Statistics: 2022 Market Share Analysis & Data

Globally, 80% of businesses have been rethinking and retooling company processes in view of the COVID-19 pandemic (Avaya, 2020). The latest online collaboration software statistics show how technology has propelled the way teams work together either as purely work from home or in hybrid mode. The rate of adoption of online collaboration software gives a […]

15 Key CRM Software Trends & Predictions for 2022/2023 and Beyond

15 Key CRM Software Trends & Predictions for 2022/2023 and Beyond

With market competition growing tougher than ever, good customer relationship management (CRM) might be the only thing that can make a business stand out. However, businesses today may find that achieving good CRM is easier said than done. According to CRM trends, many CRM software solutions now integrate new technology, making it slightly more difficult […]